McDonald's — Restaurant in Kingman

Not all McDonald's are created equal. The wait times are ridiculous here. One example, but not the only was waiting 30 minutes for 2 mcdoubles at 10pm with no one ahead of me when I got there or behind in line. They do have one of the best parking lots in town as far as being sensical, with a bailout lane (so you don't get trapped in the drive through if you have to be somewhere and misjudged the line, all drive throughs should be required to have this. I noticed since I moved to AZ almost 10 years ago not much thought is put into lots here. Just look at the arrows pointing towards each other near the human being down the street, "new" safeways dumpsters/gas station setup, or either of the Carl Jr's tight hairpin with high curbs drive throughs setups to see what I mean) but a good portion of the time either one of the order lanes will be closed, or they just ignore it while you hear them take order after order in the other one. The absolute worst is if there is a train going by. You may as well go inside because you have to scream and even then some of them will insist you wait for it to pass, even after covid made trains 3x longer. Lord knows investing in something to shield the mics from the expected ambient noise is isn't I'm their budget with the way their prices have shot up in recent years. The McDonald's in Wal-Mart used to be the best one in town until it closed, which says a lot. Also, this is an entire Arizona thing- ( all of the southwest?) You can't get a normal mcchicken here, only the "hot and spicy." I have nothing against spicy, but people don't realize how lean !a mcchicken actually is if you have them take off the mayo and replace it with BBQ, getting rid of a lot of the worst of the fats and junk calories while still being delicious. Well, not with a hot and spicy, at least not if you want it to taste good. Also they seem to be random on how hot and spicy ranging from "complete duds" to "all I taste is bland heat" for some reason, so you really want that mayo and not the "tangy" BBQ just I'm case unfortunately.

Not location specific-Growing up I always defended McDonald's, to the people who judge it by the Big Mac (which is pretty bad imo, so much low quality bread and I'm more of a ketchup/mustard guy anyways) that they are missing out not getting double cheeseburgers instead, the taste of which I feel are so underrated. Then they turned to "mcdoubles" to save on that extra piece of fake cheese to stay on the dollar menu. Then the dollar menu just disappear and with a vengeance as they trippled or more the price and made them smaller at the same time. Like, if I'm paying $7 for a burger, why not go to one that uses real food? Well, by the time they realized that they basically turned their back on the budget conscious and people no longer consider them "the cheap place to eat" and started offering occasional, reasonable deals, my system had lost it's decades of built up tolerance and now I understand why people call it trash. When I heard about the boycott recently, all I could think is "You guys are way late"

Think about it, they would rather spend hundreds of millions of dollars on advertisements than maintaining prices, improving quality, or improving wages (which as In n Out has shown, has a HUGE impact on service)

As if people don't know what McDonald's is and it's a new product, or having so many of those arches in heavy traffic locations to the extent that in even most small cities it takes less than 5 minutes to get from one McDonald's to another isn't advertising enough. I wish I could forget they exist, but it wouldn't happen if they never showed another...

I was there less than 2 weeks ago and the Dining room was filthy, they were out of napkins and BBQ sauce for nuggets and didn't mention it until after we received our order. I've never seen a resturaunt not have any napkins in my 32 years of living! Every single table was literally filthy yet nobody was in the resturaunt and it was after 10 at night. My husband asked an employee if they could clean a table so that we could sit at a clean table because there were no napkins to clean it ourselves and she said she would send someone to clean it. Fortunately there was atleast toilet paper so we cleaned the table ourselves and luckily we did because we were there for 45 minutes to 1 hour trying to get a fresh enjoyable meal and let our children eat and nobody ever came to wipe down one table, empty one trash can, we weren't even be able to fit our trash in the trash can when we were done so we had to leave it on the table, nobody wiped down the drink counter that was completely filthy and unsanitary. All of the employees were standing around chit chatting in the back. The meat for our sandwiches were cold and I had to wait over 15 minutes to receive a hot sandwich, by this time our fries were all cold even though they were fresh no salt fries, but who wants to eat just fries and no sandwich or nuggets? My nuggets were also cold as if they had been sitting out without being in the warmer and it took well over 30 minutes to receive fresh ones but by that time we were ready to leave and already speaking to the manager. The new manager coming on shift I want to say Devin, bigger guy did have the opportunity to hear my husband rant then myself about the filth and lack of fresh food he said he just came on shift and was at the counter doing book work but magically or mysteriously didn't notice the filthy nasty unsanitary dining room enough to have someone clean it upon clocking in. He did kindly give us a refund, although at that point this was the very least he could offer. This experience was absolutely horrible! He offered for us to come back sometime when he's on shift and cover our meal but we are a family of 5 and I'm not willing to have my family experience the same lack of service and filth as we experienced again. Unfortunately I do not see us ever returning to the Andy Devine location in Kingman Arizona again. I rate this experience 👎👎TWO THUMBS DOWN!! Luckily for the employees I needed space on my phone and these photos were accidentally deleted or you would all...

Upon visiting this McDonald's with my mother and family friend's 4 year old child, they were out of the boys kids Happy Meal toys, Apple juice, and chocolate milk. It took them forever to give us our food, and people who ordered after us received their food before us. In the time between us ordering, and us getting our food, a weird man in a crossing guard outfit was staring at me at the soda fountain. I dismissed it as some creepy pervert. I went to get ketchup and the dispenser was broken. I then waited for my food even longer. The guy continued to stare at me nonstop, not even trying to hide the fact that he was staring. My mother finally went up to the register to ask what was going on and why we didn't have our food, fifteen minutes later. The guy walked over to my table, where me, my cousin, and mine and my mother's purses were, and stared at me, and my mother's purse. He then walked back to sip his coffee. We finally had our food when I tokd my mother. My mother told the manager. While she was away from the table again, he approached another table with teenage girls and their father, asking to photograph their cup. They were weirded out and by then the manager was asking him to leave. He refused, and eventually my mother yelled at him, after a scene was caused, and told him that he does not come near us, talk to us, or look at us again, and that he could now shut up. The manager eventually told him that he needed to leave immediately. He left, mad that he was kicked out. The manager called the police and they approached him in the parking lot, on his ghetto bicycle. On our way out, we used the restroom. All the stalls were lacking toilet paper, and the only rolls around were on the floor, which was also disgusting, or were on the children's changing table, where babies diapers were changed. That is NOT okay. This place was total crap, and I will never go here again. I will recommend to anyone to NOT go to this dump. If there was a zero star review, I would...