Burger King — Restaurant in Knightdale

Where do I even begin? After having to pull forward and wait 20 minutes for them to forget about my order - I went inside and was stared at by the employees like I had ten heads (even though they made the mistake). They forgot about my husbands order. Ok fine mistakes happen. The manager was very helpful and apologetic. The biggest issue was the employee Latoya. From the moment I walked in she had to roll her eyes at me at least ten times - again because of their error? I’m confused. You mess up, and that’s my fault? Then I watched my husbands burgers be made exactly how he didn’t want them - the guy put ketchup, mustard and pickles on both. He ordered them PLAIN with ketchup only. When I said something I got another eye roll from Latoya (shocking I know). She was so rude and unprofessional. The manager assured me the burgers were made correctly. When I got home guess what..they made them wrong. This will be the last time I go to this location. Hopefully in the meantime Latoya takes some intense customer service classes and her eyes don’t get stuck in the back of her head from rolling them...

Pretty sad burger King honestly. Store was empty and waited quite awhile for service. Gentleman in this picture finally came up and just looked at me. I ordered asked for no mayo and up sized in which he pounded the keys with force on the touch screen I was like whatever. At the same time I'm very respectful " thank you sir, I appreciate you ect. For 1 I worked fast food as a kid in high school then a restaurant in college so I understand food service and what u have to deal with. Burger is easy work generally it's the slam waves of lunch and dinner, being short staffed or just mean people. I'm also very respectful Because I truly belive in be the person you want the world to be...

In close. Got small fried and drink on an up size got mayo on my food.

I wiped it off and just ate my food.

Thoughts to my guy. We had a saying when we worked. If you're leaning you should be cleaning..

Damn smile be happy don't be so miserable. If it's your job then strive to do better for yourself.

Lastly manager on duty. She was without a doubt working very hard and very respectful however her team very...

Not happy about my visit today . Usually I have pretty good food from this Burger King location, but it's been at least a month since I've been here. I love Burger Kings breakfast menu and only come here for breakfast time. This morning when I came there was nobody inside ordering, only drive thru, so I ordered food for myself, and my mom who's also visiting this weekend and my 5 year old son..... It took 14 minutes to receive my to-go order. There was two different customers that came inside & ordered food after me, yet they received their food order way quicker than I did. The lady said they were waiting on fresh hash browns, when I finally received my food , there was no French toast sticks in the bag so I had to ask for them & syrup. Finally receiving my French toast sticks and they are way overcooked and hard as a rock. 👎👎👎 If I didn't have food to bring home to my mom and son I would have asked for a refund or a replacement because they are nasty. I'm disappointed in this Burger King location right now , I hope the next time I come, food will be...