Wendy's — Restaurant in Kokomo

This is the Wendy’s I normally go to. I used to work in customer service so I always make sure to use my “please” and “thank you’s” to food service workers. Today, I got a baked potato and when I put my fork in it, it was not soft at all and upon further inspection, noticed that there were parts of the potato that was ice cold. I went back and was very polite about explaining the situation (I understand, mistakes happen!) and asked for fries and cheese instead. One employee proceeded to give me a hard time about the cheese and saying I had to pay for it. Even though the price of my baked potato would have been the same as a fri and cheese. I finally got both items and left without a single employee apologizing to me for the cold baked potato. I thought this was rude considering how polite I was when everyone knows that there are plenty of other people in this world that would have been mean to the employees over a cold baked potato. I know the employees don’t really care about this, but I will no longer be going to this Wendy’s. I am very...

This is the worse wendys I have ever been to..I have been three. the first time we ate in. We ordered a baconator it was so small 4 small slices of bacon. For almost 30.00 for 2 people. My husband complained and they refined them. With a little bit more bacon. The place was dirty. The second time..we went through the drive through. Ordered 2 20 pieces. That's it. Got home only had 1 twenty piece..call the manager told me her name and told me to say something next time I was In...my husband and I went in about a week and half later...told the lady at the counter..the manager can over..was crappy with me...like I was lying about it. Finally rolled her eyes and said . Just give it to her.. I want to tell her, if her people didn't mess it up..I wouldn't have come back in..I won't ever go back to that place. .I love wendys .thank God ..we have 2...

Update: Now that we're past all the COVID madness this location is back to being awesome. Great food, great service. Just stay far away from the new location by Krogers and you're good. Old Review: I hear they have good breakfast potatoes and I hear the breakfast Baconator is good, but I've never got to try them because They NEVER open the dining room at 9am or anytime close to that for breakfast despite the sign next to the door stating such. Been trying for months to get breakfast here but the dining room is never open for breakfast. I don't eat in my new vehicle. They give the same excuse that the dining room cashier didn't show up, despite there being zero cars in the drive thru, you would think they could ring you up on the drive thru register. I guess the hours set by corporate...