Burger King — Restaurant in La Plata

On 9/19/24 around 8:30pm I went thru the drive thru window to order an Impossible Whopper sandwich. I was shocked when the employee on the microphone snapped at me saying "We ain't got no Impossible Whopper!" I was surprised by her abrupt and disrespectful tone in letting me know they didn't have Impossible Whoppers available at that time. I repeated back to her what she said thinking she'd recognize her error. She didnt....she repeated what she said. Burger King employees definitely need to be trained better. That encounter truly bothered me. The drive thru wasn't busy....there was only one car in front of me. Smh

Update: November 16th, went to the drive thru window after not patronizing this location since September. What a great improvement, based on the employee, JUSTIN, who took my drive thru order. Justin was courteous, pleasant and prompt. He is definitely an asset. Loved interacting with him. Based on tonight's experience with such great customer service from Justin, I...

Me and my family are never going back to this location, and I would strongly encourage anyone reading this to do the same.

We will no longer be going back to this location after a previous and now current issue. This time we went we ordered a Rodeo Crispy Chicken. We got home and it was missing cheese and bacon. We called the store and were told by two different employees that "the website is wrong". Ontop of this, one burger was raw and uncooked and another two were made wrong.

This is chronic behavior from this location and not a one time incident.

I am a glutton for punishment, and have decided to return to this location at least twelve more times since this initial review because coupons are enticing. They are still as bad as...

I’m extremely disappointed with my recent experience at this establishment. I placed a mobile order, and when my kids went to pick it up, they were told it had already been given away. When management instructed the staff to remake the order, the cook became visibly upset and loudly refused to do so. When I finally received my food, I was horrified to find what appeared to be spit in my burger. On top of that, the burger was made with stale bread, and the patties were overcooked and extremely thin. This level of unprofessionalism, poor food quality, and lack of basic hygiene is absolutely unacceptable. I will not be returning and would strongly caution others about...