In general, other Korean restaurants have a good guest service. This is a bad service at this Korean restaurant. I hope you guys don't misunderstand and recommend other Korean restaurants with better guest service and better food i has nothing call from the here restaurant. so i drive myself to the restaurant. it was in the diner time . I thought maybe I could order dinner .after we talk of each other. When I arrived, I first asked if I could talk to the manager here. , and the inployee said there is no manager , and I asked if I could talk to the boss here for a little bit. , and boss come out in few minutes. looked at me and so ungry asked me if I posted a bad review on the website yesterday.This was not the way I wannna to talk . I was a bit embarrassed. The boss was so upset with me and asked why I give a bad review on the website. I said that was not the big deal. I asked why she didn't answer the phone . and the boss says so busy can't answer the phone. i called at least 6 times .difren times.she nothing excuses. just keep angry and upset. and she showed me there only take $ 60.77. .but i showed i paid $81.77. the boss she says she doesn't care. says don't complain to her . let me call the Uber eats . just let me get out there restaurant. and she just goes in back to the kitchen. I can't believe it she's act and for the customer service there . of course, I paid a tip separate . normorly, i don't like to stay a review , but it's my first time reviewing like this. Because she was too rude and not even try nice talk with customer . with her restaurant service attitude and rude behavior and words and actions for guests becausea for a americacustomer.? . and said she didn't care and just walked back to the kitchen . So... What I'm talking about right now is about three minutes of conversation with the owner. , and these are 100% true, and I'm so absurd and feel upset .. When I received the delivery food last night, the soup leaked out, so the Korea rice cake tasted bad ,I told her the happn. she said . It's not her fault. don't complain to her . the owner says it's a delivery's fault. because the deliveryman was not good at delivering it. She did not try to listen to me at all. Just keep saying she dont care . had no apology, and keep ignoring me.
+++ I ordered three additional white rice in English and Korean. you shouldn't lie that I ordered only Korean in my review reply
I I ordered food for the first time here . but I can't believe service like that. i added three white rice and other sauces to pay more than $ 20. and I didn't get anything I extra order . and I keep calld try to ask. but they ne v er answer the phone. and just hang out. so where is my money for the 3 rice and for I pay for extra than ? call me or text me . thankyou. my order...
Read moreVeggie dumplings had meat. I told them specifically someone in my party was allergic to pork and they lied about them containing meat.
The bulgogi was undercooked and cold. Didn't eat it at all. Told the waitress immediately after we tasted it. She never came back to the table. Even when we asked for the check. She refused to look over at us. Had to go to the counter to get the check when the 2nd waitress told us she wouldn't take the disgusting untouched item off our bill. But thankfully the only waitress left came over and handled it quickly. The 2nd woman berated her for doing it when she came back. (Confusing I know).
This place is not good. The service is the worst except for the one waitress. The food is just mediocre. Don't waste your time here unless you don't care about what you put in your body. Left with a...
Read moreNever mind ordering there again service is louzy. The girl who answered my call tried to tell me that the pork belly was already being made and couldnt cancel. I hadnt even started ordering yet. I saw that the ramien was much cheeper so I went for that because I am on a budget. She tried to hold me to the pork belly even before giving me the food. Another is that she wanted my card info over the phone and I havent even arrived to pick up my food yet? How rude....I am rating this one star because she kind of tried to trick me even before I had time to decide. I want a good bargain with friendly service. The ramien I finally picked up was the size of a small ramien package you buy at the store. I ordered mild she gave me spicy. Yukkkk.... no more of that place. First...
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