I came through the drive through last night me and my husband when I placed my order I asked for it to be cooked to order the cashier on the mic then stated you want a cup of water I said no I would like it cooked to order please she then repeated that I wanted a cup of water so I spelled out what I was saying to her not trying to be rude only so she understood what I was saying so once I got to the window I was meet by a young man with a name tag that said Nemo he took my payment then gave me my food once I got my food the fry box was half way full and loaded with salt as if they poured it on purpose due to her being upset at the drive thru speaker Nemo then looked at her and they started laughing I’m reporting this because I’m pregnant and I can’t have salt and I had to go to the hospital as well due to their childish behavior on the receipt her name was phylicia it’s very unprofessional to play with someone’s food with the intentions on harming them in some way I will be contacting corporate as well I am very upset it happened around 9:40 pm last night or so and I called the store this morning around 11am to speak to a manager but no one picked up the job phone it ringed and went...
Read moreThis location is conveniently located among several other popular fast food restaurants. The stop is quick and easy to navigate from I-75, or if you're coming from within Lake City off of SR90. There are plenty of parking spaces and several to accommodate handicap folks too. This location does also include a drive through, but is not recommended for extra large vehicles. The inside of the store was clean, well kept, and show nothing in disrepair. There is a soda fountain that lets you mix about any flavor of coke you can imagine.
On my visit to this location no one was friendly-of the three people we interacted with. Service was unexplainably slow as there were little to no other customers. We were not permitted to eat in the lobby because it was closing in the next fifteen minutes??? I have visited this location twice in the past 15 days both times unable to obtain ice cream-a normal menu item. I am unable to provide a biased food review as the food was cold and reheated before I was able to consume it.
Overall I grade this location a D- and based on my experience it is not likely I will return. A great product in a lucrative location falling short of its...
Read moreKeep your receipt until the charge has posted to your bank account!! The food is always good at BK and convenient in location to my job at lunch time. Generally I'd give a 4 to 5 ⭐, but on one of my recent orders I was charged for someone else's order. On work days, I always order the exact same thing (1 Large Honey Mustard Chicken Wrap combo and 1 additional Honey Mustard Chicken Wrap along with 2 BBQ sauce instead of ketchup for my fries) for $11.37. On 04/09/2025 I was charged $48.74 for this very same order. I didn't pay attention to the charge and didn't take a receipt because I always get the exact same thing and have never been charged differently for my order. I called BK next day and was told I had to go through my bank to have charge reversed to the correct amount (shouldn't fall on bank, but ok). My bank temporarily reversed charge, but because I don't have a receipt to provide what can be seen as a consistent and only charge (every time I go to BK) they reversed the money back to BK on 05/21/2025. Not saying don't get food there. I'm saying, "keep your receipt until your order is posted to your...
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