Starbucks — Restaurant in Lake Forest

I never do bad reviews but my experience today was upsetting. And for someone who works in the food industry I didn’t appreciate the way my situation was handled. My order was placed at 9:45am and did not receive it until 10:30am ish and if it wasn’t because I SPOKE UP. Everyone just kept staring at me instead of asking what my name was. I get it, it was busy. When I asked the first time about my order instead of checking they said they were working on it. Not until I had to go to the cashier and asked about the status of my order. They “redid” my drink but instead of making it their first priority, since I’ve been there at that point 30-40 mins, they made other orders and when they had the chance they did mine. When a customer comes asking for an order when they’ve been waiting for over 15 mins, please take the time to look into an order instead of saying “we are working on it”. It’s common sense and...

This place is a dream house! Where people can come in and talk about their dreams, desires, future, conflicts, jobs, strengthen friendships, reunite families, broken hearts! If I have a favorite place, its Starbucks, go whenever, with whoever, Starbucks is there for you, ALWAYS!!! The people behind the cashier work hard, with also dreams, conflicts, desires but we don't see it because they always have a good heart and that produces an honest smile, which helps us also smile in days that we don't want to, but a smile is always near you to cheer you up! And I a simple smile can change lives! If Starbucks does that to our lives imagine what the coffee can do, yeah its a simple drink but think who gives it and to whom is it for, the coffee always comes with a smile! .... .... I love Starbucks, because they changed my life with only an honest smile and with a sincere heart and with a delicious...

Was banned from location for a rule I did not know about, left everything cleaner then before I went in the store, tried talking with upper managment and explaining I did nothing wrong and that I was banned for the wrong reasons, and they laughed at me as I was explaining myself to them. They are unruly shill and a company that supports absolutism and athoritarianism, you are guilty without proof, and you can never be proven innocent, even without having done one thing wrong or inconvienincing one person. Oh and also they would have never known if I didnt tell them myself. Because of how confident that I made no mess or inconvienienced one person whatsoever. Yet they saw it as an opportunity to cancel somone they were jealous...