Bubbakoo's Burritos — Restaurant in Lake Mary

I was excited to try this place but found the entire experience odd balled:

1. for a concept this unique there was no direction to guide me on what to order. Way too much freedom of flavor combinations with something this new.
2. the menu is missing adequate description. Needs further development.
3. the workers have great attitudes, but they are Gen Z so they don’t understand customer service. All you did was tell them how to plate food and ring up a guest. They don’t understand how to interact with guests all the way to the POS to make sure guests are really getting what they think they want.
4. the menu items were sub par. I ordered what ended up being a pound of partially dry rice shaped in a bowl with sparse pieces of chicken and cheese on top. It was a 85/15 ratio of rice to toppings - terrible. My brought my wife the crispy chicken bacon sriracha ranch quesadilla. A few bites in she wasn’t impressed. She said you’ll be gone by the end of the year. I don’t agree. I think you’ll see at lease another year or year and a half on your current track.
5. with a name like yours the primary product should be burritos. It would simply the experience, reduce your costs, make your menu comprehensive and still allow me to build my own burrito based on your unique offerings. You guys are all over the place with your offerings.

I can’t keep writing - I’ve got other things to do, but I’ve lived in this community for a long time and restaurants that don’t last all do so for the same reasons: weird/overly unique menu and no guidance, sub par service/experience not intuitive, wrong price/value mix. Ask about J.J.’s Fusion (weird tasting Mexican/Mediterranean fusion - closed), or Moe’s Southwest Grill (poor service - closed), or 1000 Degrees Pizza (poor service, wrong price/value mix- closed), or Poke Joint (poor service, wrong price/ value mix) and the...

A new place to compete with chipotle, moe's and qdoba.

The menu included tacos, burritos, salad, nachos, quesadillas and then things the others do not have like wings, tater tots, fries and chiw awa (rice and cheese ball that you could top).

The location in Lake Mary has only been open for a little over a week.

Staff was welcoming, informative about choices and friendly.

You order at the counter and fill your choice with the toppings you would like similar to the other places.

We felt like some of the things in the burrito were warmer than others.

The music was independent rock along with some classic rock.

The fountain machine was not working and it does not appear that there is a plan for unsweet tea. I'm sure the fountain machine being out is just temporary but I would love for them to have tea (not bottled).

Now for the food- Tater tots were crispy with very tasty cheese and bacon. Good!

Nashville chicken burrito- excellent flavor! The protein was lukewarm. quantity was very good.

Scorpion pepper burrito- lives up to its name. It was 🔥. My husband can eat spicy and he said on a scale from 1 to 10, it was a 12. Good flavor!

Steak and shrimp burrito- good flavor! this burrito had lukewarm proteins, steak was a little chewy. The rice was not even lukewarm. It was a good quantity of filling.

The burrito quesadilla- had very good flavor! It's basically a burrito that is put on the grill like a quesadilla. The carnitas were tender and flavorful. The fajita vegetables were fresh and still with some crisp.

I think it is definitely worth a try, especially if you like the restaurants I mentioned above.

Not far...

I believe this is the best new restaurant to come to the Lake Mary area in quite a while. It has the feel of a chipotle, with its team servicing those in line, but the similarities stop there. The menu is the difference. At Bubbakoo’s the menu is unique and interesting and at first a little intimidating. My family of four decided to try a few things. My wife got the Chiwawa which I believe is a ball of rice crisped to perfection. She loaded it with ground beef and other toppings. My son had a chicken burrito bowl with General Tso’s sauce on the side, my daughter got a pulled pork quesadilla with Jamaican Jerk seasoning, and I got the chicken and cheese quesadilla. I can honestly say everything was fantastic and the uniqueness of the meals added to the experience.

We also ordered the General Tso’s bone-in wings (requested crispy), chips and queso, and love chips. The wings were cooked perfectly, and the sauce was unique and something my daughter who is not a fan of spice enjoyed. The chips and queso were good as well but it should be noted that our queso was thin, but thick enough to coat the chips. Finally, the love chips were the perfect ending. They are soft pillows of chips with a sweet sauce topping and powdered sugar. I’m not exactly sure what the topping was but you can certainly ask. We sat in the front and watched as the line of customers was fairly steady, but the team seemed to get everyone through with some precision and customer service. All in all, it was a great experience, and we will...