I have frequented this specific establishment for about 2 weeks straight. The quality of the food is inconsistent, the service is also. When I had it delivered I had to take it back & I felt bad because it was a big order. I hate wasting food, but I had no choice. I can no longer trust the food being delivered. Since then, I no longer get delivery. I call in my order & I always have to go in check to it. Sometimes it's still not right. Therefore I will go in & order. While waiting for your order they do give you a complimentary beverage. I have gone to other locations one in Miami & they have different flavors of wings but they were fine. The location on leesburg pike messed up my order worst than this location. Two days ago was the last straw. I order 20 wings and the food was not to my specification. I asked if they could fix it & they said, "No." I said, "Fine," I would try to see if my family members would eat them. When I got the food home it was far worse than my previous inspection. You could still see flour on the chicken. I had to put them in the oven for at least 10 extra minutes. While putting them on an oven pan I found things that weren't even wings. If they don't stop rushing orders someone is going to get salmonella. If you go first thing in the morning you might get better food??? Anytime after that eat at your own risk. I really was craving wings something bad. However Wing Stop's Lemon Pepper wings are too sour for my liking and their potato salad is not that good either. I figured out the system for ordering at Hooters!! I've been going back off & on for 2 weeks. I no longer order more than 10 wings because over that amount it starts to get complicated. I don't want to say who is the worst manager there, but it is easily noticeable to me. I believe Randy is one of the best. As far as Bartenders Jess is the sweetest & also the best one they have. She remembers your order & pays attention to the smallest details. On her behave alone they would deserve 4 stars. Also I thought calling ahead was saving me time but going in & ordering saves you about $5. As far as the restroom is concerned, the Gas station/Wawa on the section of Nebasico/Cardinal & Jefferson Davis Hwy has a cleaner bathroom then this Hooters. I give up I started tipping a cook in hopes it would get me better chicken... it didn't. The food is soooooooo inconsistent. You could go there Tuesday and have a delicious meal then go back tomorrow & it tastes like the got the wings out the garbage. Therefore they win! If there plan was to drive away a big tipping loyal customer... SUCCESS!!! Goal achieved:...
Read moreMan… I pulled up to the Hooters at Potomac Mills expecting the usual: mediocre wings, loud TVs, and some overcooked chicken with undercooked enthusiasm. But yo—this one was different.
First off… the vibe? Cooler than a polar bear’s toenail. It had that relaxed energy like everybody just got their taxes back and decided to eat good tonight. You know the vibe. Felt like I was walkin’ into a ‘90s R&B video—melanin everywhere. It was like Wakanda opened a sports bar.
Let’s talk wings. I ordered them chipotle honey style—whatever that means. Sounded sexy, so I said “run it.” Wings came out looking like they were still trying to figure out what temperature to be. Them joints were still cluckin’, bro. Not done. Damn near medium-rare poultry. I said, “I ain’t tryna die tonight, I got bills.”
But shoutout to the server though—Ava. Lawd have mercy. Ava was a baddie. You hear me? B-A-D-D-I-E. She looked like she moisturizes with cocoa butter and broken hearts. She saw the wings were lookin’ like they just escaped the fryer early, and without missin’ a beat, she said, “Don’t worry baby, I gotchu.” Came back with wings so crispy, Jesus himself would’ve said grace.
And look—this Hooters wasn’t your average franchise. Ain’t no Snow Bunnies in sight. No Becky from Boise asking if you want ranch with your sadness. This joint was dripping in melanin. Chocolate, caramel, mocha… It was like ordering a 10-piece combo and getting blessed with a Nubian goddess to go.
Final verdict? Wings started off lookin’ like a lawsuit, but Ava flipped the whole script. Good food, better service, and the type of Hooters that makes you forget about cholesterol.
8.5 outta 10—and that extra .5 is for Ava… ’cause lawd, she...
Read moreI recently visited Hooters and had an overall disappointing experience that left me quite unsatisfied. I feel compelled to share my negative review to provide an honest account of my visit.
Firstly, upon entering the establishment, I was immediately greeted by a strong and unpleasant odor that permeated the entire restaurant. The smell was both off-putting and difficult to ignore, creating an uncomfortable dining environment. It greatly detracted from the overall experience and was a major letdown.
Furthermore, I couldn’t help but notice that the restaurant felt dingy and unkempt. The cleanliness standards seemed lacking, and the overall ambiance left much to be desired. The furniture appeared worn-out and the overall decor felt outdated. It was not the welcoming and enjoyable atmosphere that I had anticipated.
While the quality of service varied among staff members, it was disappointing to observe a lack of attentiveness and genuine care for customers. The level of professionalism fell short of expectations, and it contributed to an overall feeling of dissatisfaction.
Considering the above factors, I regret to say that my visit to Hooters was far from enjoyable. The combination of the unpleasant smell, dingy atmosphere, and subpar service left a negative impression that I am unlikely to forget. I would caution others to carefully consider their expectations before choosing to dine at this establishment.
Please note that this review reflects my personal experience and opinions, and others may have different...
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