Today is the day I have to say goodbye to Min Min. I’ve ordered from here multiple times and some errors were “accepted” as human error and we gave them the benefit of the doubt.
We are a family of pescatarians that do not eat meat. My husband has been a pescatarian for over 20 yrs. My son is 15 and he has been a pescatarian all his life. I have about 11 years since I have had meat.
Today we had a very long day and my son had not eaten anything since his lunch at school around 1pm. We got home at 11pm and we had ordered from Min Min.
Curry dish, rice dish and a tofu dish. The curry and rice dishes both had chicken! The curry had both shrimp and smaller pieces of chicken. The rice dish had a lot of chicken chunks.
I had called to let them know what happened and the woman who answered confirmed that it had been their mistake. I was expecting they may be able to bring me the correct dish and instead she told me to just cancel the dish on the Uber app and get my money back. She said ”there is no way we can deliver the dish to you.”
So I had to cancel and figure out what to make my son for dinner. The point of all of this is that they don’t seem to be prepared to handle these type of situations the correct way.
The previous time I ordered they got my dish incorrect as well. I don’t know who is cooking but they don’t pay attention to details or just don’t know how to read a food ticket.
It’s a very disappointing experience. You would think they take more care of the people that want to eat their food. But they don’t, and we become the items they can just cancel on an app.
I hope they understand that they lost a customer that had shared their restaurant name and honestly brought a lot of people to them. I will make sure they also stop...
Read moreThis place is DELICIOUS. We did not expect such amazing food at midnight on Christmas Day. We ordered the lemongrass tofu, fried veggie egg rolls, Korean spicy fried veggie dumplings, chicken lo mein and rose bubble tea. The tofu wasn't very saucy but I didn't mind because I just added soy sauce to rice to go with it. The flavor and tofu texture was so good with the occasional kick. (Just ask for it without fish sauce if you're vegetarian.) Both appetizers were awesome but we are especially excited to get those dumplings again - only one order wasn't enough at all. Lo mein was "fantastic" according to my fiancé with a good balance of ingredients and noodles. The bubble tea was tasty but only get that flavor if you're a huge fan of rose. I'm looking forward to trying taro next time. Portions were all great. I got 3-4 meals out of my tofu dish. Can't wait to go back!
UPDATE: taro bubble tea is absolutely awesome. We now get it every time we...
Read moreHey Min min! This is the first time we order from you and we order from Uber eats. I have to say two thumbs up for following directions I ordered no onions and no garlic and you guys stay true to that. Thank you. I ordered very late on Uber Eats and they were good with timing on both ends. I ordered the governors chicken it was not spicy not sure if it’s supposed to be at this restaurant but it was tasty even this late at night. The crab lagoon was overly cream cheesy not used to it because they have a top Chinese restaurant where I go.But it’s not bad. Being In Irving Park and traveling to me. I appreciate you guys in the effort. Keep doing a good job...
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