Iggy's Bar — Restaurant in Lakewood

Bartender was rude said yuzu was an “Asian flavor” and could not specify what that meant. So absolutely zero product knowledge. Overpriced. Management is rude and patronizing. Do not waste your money here and if you do and have a negative experience (you will), don’t expect management to do anything about it.

Just a couple things management has said to me when I expressed frustration about the bartender being ignorant about her product. :

“I believe she was trying to express that it is an Asian fruit and got her wires crossed as she is only human. Interesting thing to get so riled up about, as we all make mistakes. Just like you did in calling our staff ignorant.”

She already told me it was a fruit. So I know they didn’t even bother to actually read what I said. My frustration with her saying yuzu is an “Asian flavor” is that any Asian food has an Asian flavor. So if she didn’t know, she should have just said she didn’t know.

I then express to them that being transparent is basic customer service and that I made no mistake in what I said, they responded:

“As I expressed, she does know our product and misspoke. Customer hospitality does not mean pandering to rude customers. Good luck in your ventures around Lakewood.”

A simple “I’m sorry you had that experience, I understand how frustrating it is when you remain in the dark about your drink! Moving forward, we will do our best to stay informed on our products” could have gone a long way, but instead they chose to be childish and...

There was a big playoff game that they were advertising having. At some point the main TV that the majority of the place was watching on accident rewound 30 seconds (this wasn’t a lag, we saw that the rewind button was hit)

This caused the entire bar to be watching on one small TV. It rendered half of the place unable to watch the game. The bartender and staff refused to attempt to fix it claiming they didn’t know how so they never even tried.

I really don’t believe them and they were just being lazy but if we do believe them the bar should

Hire people who know how to work a television. Do we really think they dont know how to work a TV? They were just being lazy.

And 2. Get an AV set up where this is impossible to mess up. One device should be controlling all the screens that are showing the same thing. That way there is no “syncing” that ever needs to happen. Both TVs are showing the same picture, at the same time, from the same device. That’s the real answer to this problem along with employees who know...

Very good, dive-ish bar. Great service from a friendly bartender. Drinks are very reasonably priced. There are about 3 pay-to-play pool tables. I think they had some sort of foosball, too. Soccer was playing on most of the TVs, and there are quite a number of TVs. The only downside is that they have the volume from the TVs turned up pretty loud. So if you're wanting to see the game, you can hear all the commentary. However, if you're trying to talk with other people, you'll have to speak...