Maribel's Bistro, INC. (Restaurant and Bakery) — Restaurant in Lancaster

I have been frequenting this bakery for years. And recently during the pandemic I been coming even more for lunch to the pandemic. I visit about 4/5 times a week and the pupusas ate delicious. But today was my last visit for good!!!! Today I walked in to the business and there's usually a Hispanic woman who is very nice she always greets me and I visit so much she pretty much remembers my order by heart. Well today she wasn't there and I walked in and there's was an older Hispanic gentleman working. He never greeted me. Never said hi welcome. Nothing. Just 'What can I get for you'... im like is this how you greet paying customers. He said he doesn't know me to speak to me lol. So anyway I still order my food and then he gives me a total of like $31.43... I come here so much I know exactly what my total should be. So I ask why is it so much usually I pay around $22 to $24. He said in a sarcastic tone we add tax! So I said how much is each item you charged and he just interrupts me and calls a lady from the back and tells her to come charge me up. So she enters all the same items and guess what now the total is $24.86. An entire $7 difference from the first total the rude guy gave me. So then he didn't even apologize for his mistake I had to mention it. Then he said your getting your food whats the problem. In this time during Covid you would think these businessman would be appreciative of paying REGULAR customers. I spend about $200 a week due to me being able to afford lunch for myself and coworkers. And to be treated this disgusting is ridiculous. Then this same Hispanic gentleman proceeds to talk about me to the other employees working and cooking my food in Spanish. Little did he know I speak Spanish as well. So I told him he can discuss me when I leave. But what he isn't gonna do is talk about me in a different language like im not standing here and insult me. He needs to be fired!!!! And I will never step foot in this establishment as long as he is working there. And I can only hope those employees he was talking about me too didn't do anything bad to our food. And we don't get sick! Trust me I tried my best to just let it slide. But when you spend as much money or even a single dollar you get treated with respect. Because we don't have to frequent your business! We don't have to eat there! We choose to....

If I could give no stars I wouldn't give it not even ONE!! This place was a very horrible experience for my first and last time! The fat man there was extremely rude and disrespectful and called me a liar and then when my husband called him back he didn't want to take his call this was the worst 33 dollars spent ever in my life! PEOPLE PLEASE DONT GO WASTE YOUR MONEY THE PICTURES ON THEIR SITE MIGHT BE TEMPTING BUT ITS ALL FOR SHOW THEIR tamales we're so disgusting so dry as hell and no flavor only taste Masa that's all. Please DONT SPEND MONEY HERE PEOPLE!!! WALK AWAY FROM HERE... EVEN ON YELP THIS BUSINESS HAS SO MANY BAD REVIEWS REGARDING THE EMPLOYEES AND OWNERS DISGUSTING ATTITUDE... IM NOT ONE TO WISH BAD ON PEOPLE BUT I TRULY DO HOPE THIS BUSINESS CLOSES DOWN CAUSE MEAN PEOPLE LIKE THEM DONT DESERVE TO HAVE A BUSINESS AT ALL!!! IF YOU CANT TREAT PEOPLE RIGHT THEN WHY GET INTO THE CUSTOMER...

Very disappointed in Maribel’s! there service today was so horrible the girl that took our order was rude she hung up on me twice, and when I did speak with her she kept putting me on hold and would completely forget that I was even on the line finally after the fourth attempt I called in and ordered my food at 12:15 and my food was not ready until 1:15 normally I don’t mind waiting especially if the food is good! but I order chilaquiles and they were extremely dry no sauce in the photo I had to add sauce that’s how dry they were! the beans tasted canned and I have had their chilaquiles before and what a big difference, they were not good! And honestly for what I paid and waited for! And the service they gave me was terrible! That would be the last time I eat there! They lost a loyal customer! That picture was only 10 minutes after they handed to me! It looks like it’s been ...