Baskin-Robbins — Restaurant in Layton

I went in tonight to get ice cream for my daughter and I to share. I ended up getting a banana royale. The picture shows banana slices. There was also a banana split I debated on getting. That picture shows a whole banana. The banana royale comes with 2 scoops of ice cream. The menu tells you the size of the scoops. I got cookie dough ice cream and world class chocolate. I asked how much to get 1/2 scoop more of one of the flavors. I was told $1.49, so I decided to do it. I got my ice cream and went to my car to eat it with my daughter. We ate it and most of the bowl was full of bananas. So I paid $9.71 for a bowl mostly full of bananas and hardly any ice cream. I decided to go in and talk about it. I told them what I ordered and that it was mostly bananas and hardly any ice cream. They said that it comes with a whole banana and I said that maybe they should tell people that so they know that they are paying for a banana and hardly any ice cream. Then I told them how I paid $1.49 more for a 1/2 scoop more ice cream. They told me the scoops are smaller for what I ordered. I then told them that I watched her only put 1 scoop in. They then told me that she put one scoop of both flavors on the bottom first and then put bananas in and then the extra 1/2 scoop and the toppings. They didn't want to remedy the situation. I know they lied about how they put the ice cream and bananas in because bananas were on the very bottom and the ice cream that I only had one scoop of was on the top. So I paid $9.71 for a banana and hardy any ice cream. There are other ice cream shops out there that will have better customer service and I intend on...

I got to baskin robbins maybe once or twice a week regularly for a bit.. every time I go is 5 stars. Gave 4 stars just hoping nobody gets in trouble..But when I ordered my ice cream 2 of the 3 employee's had fake nails and had no gloves on while scooping my ice cream.. I got daiquiri ice and Reeses for the wife in the quart tubs. Both employee's that scooped my ice cream had no gloves on and had nails. Your website says that's against company policy, same goes for the no gloves especially during this COVID time.. The one that scooped mine the daiquiri ice was outside wiping down tables and the lid to the garage can without gloves.. I just hope she washed her hands before scooping my...

About a month ago I did a pint for a pint donation and was just wanting to get my ice cream. The girl that served me gave me so much attitude and kept being short with me probably because she my my republican flags on my Jeep. They helped a customer that came after me first before I was able to get my ice cream even though I had ask for it. I just kept getting ignored and felt like me being there was one of the worst things in the world for the girl that served me it’ll be a while before...