Little Caesars Pizza — Restaurant in Layton

Tried to call to order several times they would not pick up the phone! I physically had to drive over to place my order! I paid for my order in advance I only ordered one pizza, I was told it would be ready in 20 minutes! I ran some errands while I was waiting for that 20 minutes to go by, When I was back to pick up my order, They said they had no record of me ordering my pizza or paying for it!! I pulled out my receipt to prove my purchase, I waited another 5 minutes for them to check the receipt,. They verified the receipt. And told me they would refund my money because they had lost my order! I told them no my wife and I still needed to eat. Without an apology or anything! I was told That would be another 20 minutes for them to remake my order, I was patient and understanding! When I returned 20 minutes later I had to explain what I had already gone through they had to search for my order again, they finally returned with my order handed it to me and walked away with no apology or concern! When I take it home for our dinner and open the box. The quality of the pizza was not what I would expected!! As the quality of the pizzas at this location has not Ben to my satisfaction for the last few times I had Ordered from this location! The whole experience from the time I had placed my order till the time I received it it was over an hour! I was very disappointed in their customer service without an apology or a care from the employees! I will continue ordering from this location because it is convenient for my family! But I am disappointed and have been for the last few times I've been there!! There was a couple of previous times at the pizza was dry and not enjoyable to eat and ended up going to waste at my home!! I do hope that this location will be able to resolve their issues so that we can get fast quality food again! Thank you for your understanding...

Placed an online order, arrived a little early so I waited in my car until I got the notification my order was ready. Oddly, they didn't place it in the Pizza Portal, and I actually noticed no orders were in the Pizza Portal.. not sure if it's not working or something, but that's not the point.

I give the employee my name, show him my order info, and he says "Oh, we'll have to remake that." No explanation of why it would have to be remade. I didn't have much to say other than "ok" but sat there perplexed by the fact that I had just received a notification that my order was ready but now am being told they have to start making it all over again.. I ordered online specifically to not have to wait so long.

As I'm sitting there, I get two more emails/notifications telling me the pizzas are now ready. I continue sitting since they haven't called my name yet, but after another 5-10 minutes I go up to ask for a status update. The employee reminds me they had to remake my order, and offers some other pizzas that are ready to me instead if I'd like. No, I want to get WHAT I ORDERED. I ask how much longer it'll be, he says 10 minutes. (I've been waiting in the store over 30 minutes at this point btw) I say ok.

Luckily, he kept his word. About 10 minutes later, I had my pizzas and was out the door. Exactly 58 minutes after placing an online order for 2 simple 1-topping pizzas at a pizza chain best known for their "Hot & Ready" pies. Also on a Sunday afternoon when they were not that busy at all (I would know, I sat in there for 40 minutes) No apology, no free crazy bread, nothing. Also, when I get home I see that my "Extra Most Bestest" Sausage Pizza has maybe 2 sausages per slice. Nothing "extra most bestest" about that.

I used to get good service at this location. It used to be relatively quick. No longer. 10/10 WOULD...

I wanted to ✍️ but the 🍕 was not perfectly cut and the pineapple 🍍 was thrown in handful not laid out nice so everyone could enjoy. So being nice I let the kids have the best pieces I. Zero for effort but the pizza tasted wonderful 😊. Please learn how to cut a pizza nicely and into eight decent slices. Crazy bread is outrageous over priced but love it once in awhile as a delicusy use to be so nice to enjoy with your meal. As far as tip we all started out at $4.25 an hour. We can't just tip everyone we go broke hello 🤗❤️ common centers. I love to tip a waitress or waiter. Your learning at little Caesars. If you deliver yes ♥️. I'm picking up please be courteous and show pride. ❤️. Pride in what you do is a start in life and builds character. Sincerely number one inspector and Scorpion 🦂 king 👑😎♥️👍. Pizza was outstanding in taste. Will I come back yes. Outstanding taste. But please let me give you a five star next time for all the ✨. And if the guy in the back has disability show him and help him thanks 👍 the five stars goes to him and the zero goes to you that use him or her and not teach so he or she can become the waiter or waitress that gets paid later in life or has an awesome 😎 job reference outstanding job buddy ♥️. Don't use him as a crutch for all thanks 👍 but rise as one if you want a blue or gold 🥇 help him pick him up. Thanks. We all started at the bottom don't leave him or her lost. My picture is to you Rocket 🚀 man reach for the ✨. Don't let them leave you on the ground. Awesome job 💯😉❤️ . Final word's is from heavenly Father and the 😇 s above agree 💯😉 to you ♥️💕. Sincerely number one inspector and Scorpion 🦂 king...