Subway — Restaurant in Lebanon

Ordered mobile order on 06/19. Arrived on time to no mobile orders being worked on/started. Only one employee, working extremely slow, who then tells the customer in front of me “I’ll be right back” then runs outside to talk to his friends in the parking lot. All the while, people are in line waiting. After returning, he failed to wash his hands.

I asked to have my order canceled because the app wouldn’t let me, being it was past pickup time. I was told he didn’t know how and that his manager left him all alone so he can’t help me. I asked for his managers number and he gave me a deactivated number.

The charge posted meaning he completed the order in their POS. Completed an order he never made. It’s been about 1 week and I’ve yet to hear back from corporate or the store location to have the charge removed.

I’d recommend NEVER using mobile order with Subway. I’d also recommend never using this specific location due to the numerous health code violations I witnessed in a matter of 30 minutes. It’s quite scary and has been reported to the health dept for this area. I’ll continue to wait for a response from Subway regarding...

For having a pretty slim selection for people who don't want meat, you'd think that they would have those few selections ready to go. Not the case. I simply wanted one of the veggie patty subs but was informed that they were frozen and that they couldn't sell them frozen. I would think that at least having enough for a sandwich or two, ready to go, would make sense. It's hard enough to find a subway that carries the veggie pattys to begin with. On top of it, they have coupon specials running in the area, so why not be prepared for what should be an increase of traffic? Do...

Just went in to this subway to eat and they didn't have any bread... only wraps and flat bread. The older gentleman that was working was polite and friendly... he said that they had been very busy but the store was spotless and ready to be closed for the day... it seem to me that they didn't want to make anymore food. I worked at a subway for 3yrs and running out of one type of bread type was no no...and they didn't have any bread which would be completely unacceptable. It only takes 30secs to get bread from the fridge and into the poufer and then into the oven as...