Tropical Smoothie Cafe — Restaurant in Leesburg

Avoid this location at ALL costs!!! Please do your self a favor and drive to the Loudoun one location. Multiple times I have gone in and when the two managers are away the kids are playing Rap music and giving free food and smoothies to their friends. Not a very welcoming environment. The last and final time I went there of course it took forever for 1 smoothie to come out and the wrap came out immediately. Would you believe I heard the two ,not very bright girls talking right next to the entryway to the kitchen about my order saying "Its only been there 30 mins". Im like are you serious?? These two obnoxious high schoolers are really gonna try and give me an old wrap thats been sitting there and on top of it not be discrete about it!? Well yes. That happened. The managers have poor customer service skills as well. (Franchise/Indian)When I called, I believe it was Ricky or Jay, they didn't seem to be bothered by it and offered me a refund. I didn't bother to go collect the $11. Do your self a favor and avoid this location. Do you really want kids making your food in the back and smoothies? which half the time when they make it, its all ice. Did I mention that I notice they never wear...

My husband and I were driving home last night from being out of town and had spent hours in the car and needed to get out stretch our legs and get a bite to eat before finishing our drive home. We stopped at this location at 8:30 and as soon as my husband and I walked in and placed our order it was made clear we were not welcome .The staff was very rude. After receiving our order at 8:45 in a to go bag that we said was dine in. We were told at 8:58 that they were closing and pretty much asked us to leave. The staff member who approached us had his backpack on as well as the rest of the staff at the counter with their purses in hand. The two minutes it took us to pick up the rest of our food and exit it was exactly 9:00 and when we walked out the door, it hadn't even finishing closing before they turn off all the lights. I'm really not sure how they even cleaned the table that we were sitting at. Would NOT recommend this location ever. Apparently there is a history of this type of behavior with customers at this locations from the reviews I read on Yelp and goggle. Wish I would have known this before giving them my hard earned money for a meal, it's obvious they didn't appreciate...

I excitedly order a kiwi quencher for curbside pickup following my workout at planet fitness. After waiting in the pickup spot directly in front of the store for 20 minutes I decided to go in to check on my smoothie. To my surprise my smoothie was ready, sitting in the curbside cubby as the employees chatted in the back. Since it was in the employee's only section I politely attempted to gain the attention of a worker. After saying "excuse me" numerous times without getting helped I decided to take the smoothie myself. I would also like to add that the workers looked up at me and then continued their conversation without acknowledging my presence. When I did finally get my smoothie the employees laughed at me. The lack of service I received appalled me and I will no longer order my smoothies from...