Baskin-Robbins — Restaurant in Lilburn

Busted- Robbin's!!! The first time I went, the guy at the window didn't know how to make a sundae. Then we asked for cones; no cones, so we settled for two scoops in a cup. Tonight, I ordered the butterscotch blondie and a sundae with butter pecan and chocolate. No butter pecan, which was fine so I asked for praline. I get to the window and the waffle cones were not in the blondie. The server said they make them in the morning and they were out but he didn't mention it before. Then I realized i didn't get my chocolate scoop. 😕. I don't like Brusters but at least they know how make sundaes and you get what you get what you ask for most...

This location doesn't follow the menu as a regular Dunkin/baskin location does. I Ordered a cappuccino blast and got a drink without icecream, whip cream and cinnamon. It was basically ice blended together with very little coffee and no flavor. When I mentioned it to them, they stated that the owners charged extra for whip cream and cinnamon and that, that is how cappuccino blast are made. I go to my local dunkin/Baskin every week and never had I had a cappuccino blast look as pathetic as this one. I would have ask for a refund once I tasted it but I was already a drive away. I've told my sister to avoid this location since she lives...

This baskin robins is always out of something. But its not life or death. It gives me a chance to teach my son about trying something new. They almost never have the waffle cones. And some of the flavors they do have seem strange. But they have gluten and dairy friendly options.

The staff is friendly they all say hello when we enter. The staff is very attentive and i have never had to wait for someone to take my order, they are ready for me before I even know what I want.

Sometimes the staff they make mistakes. I correct it politely and immediately and they fix it. Its not brain surgery its not a zagat rated restaurant....