In-N-Out Burger — Restaurant in Lincoln

It’s hard for me to write this review because I’ve been a loyal customer of In-N-Out, visiting at least once a week. Unfortunately, my recent experiences have been disappointing.

It started a few weeks ago when I noticed my burgers weren’t fully cooked. To be safe, I began ordering them well done. However, even with that change, my last couple of visits have had issues. The previous time, my burger was incorrect, but I chose not to say anything, thinking it was just an off day—they’re usually very consistent.

Today, though, I felt the need to speak up. The dining area wasn’t as clean as it usually is, which was the first red flag. I placed my order at 12:33 and didn’t receive my food until 12:50. After getting to my car, I checked my burger and saw that it was still made incorrectly—despite ordering no lettuce or tomato, it had double of both. I double-checked the receipt, and both my order and the cashier’s entry were correct, so the mistake happened during preparation.

I truly wish this was just a one-time slip, but with the pattern over the past few visits, it seems like things may be going downhill. Out of respect for the place I’ve enjoyed for so long, I think it’s best I take a break from...

In-N-Out Burger is a place I go to for a special treat. Everything made there is fresh, no heat lamps, no microwaves, etc. They serve a consistently high quality meal. The menu is small, burgers, fries, fountain drinks and milk shakes. The burgers are available with fresh dough buns, baked daily, freshly fried hamburger patties, fresh cheese, onions (fried or fresh) if desired, and fresh lettuce and tomato. There is another option available called "animal style", and I suggest you try it to better understand it. The fries are cut and cooked as they are being ordered which is about as fresh as it gets! The milk shakes are made after being ordered from fresh ice cream. Again, fresh and simple is the best. I personally enjoy a specific drink I make there quite often. I place fresh cut lemon pieces in the bottom of my cup followed by ice. Then, I add fresh pink lemonade along with fresh iced tea. It is very refreshing, not too sweet and not to bitter, but just right. The quality of the food and service is equal to the cleanliness of each of the restaurants I have visited. In my opinion this is the best place for a burger and fries hands...

This is the first In and Out Burger that i have been to that has consistently got my order wrong EVERY SINGLE TIME i go there! Last week they left the lettuce off of my meal all together and i had to park and walk in to ask for a side of lettuce. Tonight got my meal wrong, took my wrongly ordered burger back, removed the special sauce from my burger, added lettuce, and returned it back to me. So while eating my burger i could taste the special sauce when i ordered lettuce only. They got my other burger wrong as well and claimed to be out of tomatoes for the evening which is fine, not a big deal at all, but the other burger that they made wrong had a tomato on it. This is about the 6th time i have been to that location and i will not go back. Maybe they were tired tonight, but this In and Out NEVER gets orders correct. Its ALWAYS something with this lincoln location. This is why i go to In and Out...the orders are NEVER wrong but this location really struggles with this. Customers service is good as far as staff saying sorry so it makes me feel bad to...