Caution!!!! BEWARE OF THE TREATMENT HERE!
The STENCH OF OLD COOKING OIL FILLED MY LUNGS AND MADE IT HARD TO BREATHE IN HERE. First time going here on a TUESDAY when there was NOT A SINGLE PERSON AT THE RESTAURANT. NO OTHER CUSTOMER,, JUST ME AND MY SIGNIFICANT OTHER. We wanted to enjoy a nice Hibachi dinner and was going to spend at least 100 plus dollars. The moment we walked in the whole restaurant smelled like old oil, THE WAITER ATTEMPTED TO SIT US DOWN on the sides of the grill table, AND TOLD US WHERE TO SIT?! rude!!!!! He wanted us to sit on the sides of the grill but me and my partner wanted to sit just to the right, in front of grill. The chairs were falling apart. 4 chairs we tried swayed back and forth. MIND YOU. NOT A SINGLE PERSON WAS AT THE RESTAURANT. ONLY WORKERS. why are we being told where to sit???? How rude is this? The manager came out with a face only a mother could love, looking like shreks cousin, she said, " what's the problem?! And we said we don't want to sit on the side of the grill. We just wanted to move to the right. That's all. Manager then yelled and said, it's the LAW! ITS OUR POLICY. she said others would come, why do we have to sit to the sides of grill? What kind of racist foolery is this??? The restaurant was EMPTY. we got up and left immediately before even being served. We will not be told where and when we cannot sit at a Teppenyaki table that was completely EMPTY. not a single customer was there but us.
Terrible service. Terrible treatment. This business will not be open for long....
Read moreIf I could give 0, I would. I celebrate most holidays, birthday’s and any event here as we really enjoy the show that comes along with the food. I took my disabled client who has a hard time turning her head as she has Parkinson’s. We went in October had no problem sitting in the middle so she could see. We go in on Friday at 2 pm, empty place. One table is being used/not even full!!! The lady sits us on the very end and rudely says you start here. I said well we will sit in the middle, thank you. She told us we were not allowed and threatened to get her manager. I said please do, the manager comes out and also states we need to move to the end. He said if no one else comes we can sit in the middle, so we said okay if someone comes we have no problem moving to the end to accommodate. This was not good enough, he said we had to move to the end and then move back if no one comes. My client is very clearly disabled, he did not care!! We have spent $1,000’s over the last two years. We planned to spend $200 or more today. We decided to leave as my client was clearly upset and the confrontation startled her. We will not be going back. It would be different if it were a busy day/time but no, EMPTY! I’m sure the boss of the manager would not be happy to hear how he accommodates DISABLED...
Read moreMy son was told that the food here is "amazing." We came to celebrate his 18th birthday, first time for any of us. The waitress was professional, but did not provide any suggestions and did not know what was on special. We ordered drinks and an appetizer (shumai) which were brought out quickly. Unsure of what to order, we decided on hibachi dinner combos, chicken and calamari for my wife, steak (medium rare) and salmon for me, steak (medium rare) and calamari for our son. The soup and salad were quickly brought out by a pleasant young lady (who also brought our son his forgotten sun glasses as we were leaving - THANK YOU!), the soup and salad were good. My wife's chicken was ok, her calamari was thick and tough and probably not a good hibachi option. My salmon was good, but the steak was well done and tough. The birthday boy had tough steak and tough calamari for dinner, his vegetables were the best part of the dish. The iced tea I ordered was fine, but the large plastic mug was broken (missing a piece) at the base under the handle and leaking iced tea, so I had to drink off to the side so that the dripping iced tea would go on the floor instead of my pants. We did not try any other menu options. Overall, the experience was underwhelming and I don't...
Read more