Jamba — Restaurant in Livermore

Saturday April 12, at 5pm. If I could give 0 stars, I would. We came here for juice or smoothies and hadn’t come to Jamba in a long time. We came in, no one greeted us- we greeted them, it was a bit awkward. I generally like to find low carb and low calorie options for smoothies. The worker didn’t give me any recommendations or suggestions on substitutions. We ordered a small mega mango & a small Greens and ginger. 2 workers had a few orders ahead, but not sure why 3-4 of us customers were waiting 30 MINUTES to get our smoothies. The workers never communicated or delegated anything to each other, we all just sat there for a long time waiting for orders. YIKES!! if you had to be somewhere on time, do not go to this Jamba on Portola. You’ll be waiting for a long time and be sure to check your order correctly too. Wow. Also $20...

Server Danielle W had probably some of the worst customer service I’ve ever experienced. She had attitude the entire time. I asked the difference between two drinks as I don’t come to Jamba often. This was obviously too much to ask as she snapped back with a sarcastic response. She cut me off multiple times during my order and when I asked about a neighbor discount she scoffed and had to ask another employee. She didn’t even put the name on my order correct so when my order was up I had no clue. She then gave me a hard time for asking for two packets of mustard for my pretzel because apparently only one from my order qualifies for a single packet of mustard. This woman seriously needs a review in customer service or to find another job that doesn’t include...

EXTREMELY rude and dismissive African American girl working today. She ignored, rolled her eyes, huffed and puffed I mean you could feel her bad vibe from a mile away! Wow I am shocked. Completely unacceptable. The man working along side her was very kind, but that girl needs to go!!! Do better Jamba!! No one wants to work around such a bad vibe and no customers want to deal with that...