This place isn't bad but it is very frustrating at the amount of inconsistency there is when it comes to talking to the people who take your order. About 3/5 times and I am being generous, I will repeat my order multiple times and they STILL get it wrong. Do I need to scream my order out to guarantee good service?
On top of that, I ask for Soy sauce and Potsticker sauce EVERY time and I get one or the other, never both. In what world do we live in where I order two entire plates with rice and chow mein with potstickers 100% of the time but they don't have the sense to maybe think to put soy sauce in the bag, AFTER I ALREADY ASKED? What are they hoarding it and selling it online so they can't hand out one packet of soy sauce per order?
All in all the food is great but in terms of the quality of communication I would give it a 5/10. Employees need to be trained properly and equipped to understand orders and requests rather than needing to hear some things two or three times just to...
Read moreIt's okay... It's panda express so you know what you're getting but compared to others, it's not that great.
I live one block away so I really wish this place was better than it is. The first couple weeks they had some problems with portion sizes; namely that they always seemed about half what they should be. It hasn't been much of a problem since then, yet the food never quite measures up to what I expect from Chinese restaurants or Panda Express in general. It's hard to pin down but it always seems like they need more sauce, or less breading or... something.
I've come at all times of the day and I can't remember the last time it tasted fresh, which seems odd because it has to be at some point. Still, I frequently find dishes are only a few scraps away from empty so that may have something to do with it.
Overall, if you want something in walking distance, it will do, but don't go out of your way to get here. There's another panda express on first street with which I'm...
Read moreWent there to order 2 entrees plates. My wife tried to order Beijing beef and orange chicken. The staff didn’t tell her that they almost ran out of the beef item. My wife noticed that and told her that she doesn’t want the little leftover at the bottom. The staff didn’t let her choose a different item, hastily replaced with another item and wife ended up with two chicken items . Customers like us can wait there for 20 mins and they can’t give us a minute to decide!!!!!! It’s rude. The fried rice and chow-men were also quite leftover type, cold, soggy, no salt and no taste. Spend more than $30 for 3 plates without any satisfaction whatsoever. WONT GO THERE EVER. Horrible staffs. They neither know nor care...
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