They seriously need to change the woman that picks ups call orders. Its nothing on her accent but her attitude towards callers. I tried placing an order and I went slightly over budget so me having social anxiety started to laugh out of nervousness trying to figure what to take out and kept muting myself to not be rude and this lady had to cut the call on me. I thought it was accidentally at first so I called a second time and the moment I said "i would like to place an order" she cut the call again. So I tried an third time and then she said these exact words "don't call back here again" and then cut the call. I ended up to having my friend call from her phone just so this woman could take my order and it just shows how bad of a customer service and consideration she has. The fact that I had to go to the far end of calling from different number and a person just so I can my food. I tried apologizing for laughing which I admit was my mistake but I get nervous for these things and have anxiety for it too. I hope she gets to read this and takes it as a lesson to consider customers with their limits and try to understand them because without that a business ain't a successful business. Seriously disappointed. To the owner, if you want a a successful business TRAIN HER to be considerate to customers. And this is for her, please take this as an opportunity to improve. I'm never ordering from here again. Might as well try another Chinese...
Read moreFood: I literally got 3.5 wings in my order instead of 4 😂 My wife’s French Fries were old and filled with oil, CLEARLY not fresh. As someone who works in food service as a cook, I can tell they don’t put much effort into their product.
Service: Google says they close at 11pm, I called around 10:05-10:10pm and was rushed off the phone before I could get a price and/or confirmed they got my full order. Got there around 10:40pm and the owner was rushing me to pay, stating that they close at 10:30pm. I paid over $25 for my full order (4 wings w/ shrimp-fried rice & 4 wings w/french fries) and most places in my neighborhood offer AT LEAST a canned soda with purchase of $20-25, this place offers nothing.
Atmosphere: pretty small eating space, luckily I got my food to go. It was clean, but then again, they were closing so I’d expect the area to be clean at that time. Overall, pretty meh...
Read moreWe have been coming here on and off for 20 years. We stopped coming because of the service but decided after a year to try again.......big mistake,nothing changed. The woman who took the order never said hello,was on her cell phone while taking our order,never said thankyou. I loudly said "THANKYOU" and she did not even get the hint I was being sarcastic. Asked for our food to be spicy, they forgot. The cook was yelling at 2 different employees,it was so embarrassing. Their menu states "We have recruited our cooks from many parts of China to prepare unique flavors of Chinese and gourmet dishes using selected ingredients and oriental seasoning". Zero ginger,garlic,5 spice,sesame etc detected in this boring food. I make better. Will NOT...
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