Ordered two salmon meals through DoorDash and the Salmon was sour. I called the restaurant to complain yet couldn’t speak to the manager because he didn’t speak English. I was forced to now drive to the location where I was advised that the new order was not made with the same fish, yet it taste exactly the same. I was glad that I didn’t leave before tasting the 2nd order. I was able to bring it back in where I ended up leaving irritated and with two steak meals instead. I was advised I could speak to a GM the next morning.
Update: I called and was able to speak with the District Manager Ishmael and he was very understanding of my concerns and genuinely apologetic. He went above and beyond to rectify this challenge and for that I am...
Read moreI arrived at this location at 9:57am was told they wouldn't be open till 5 more minutes to please back up from the drive through speaker.. then when I drove back up I asked for a half and half steak and chicken veggie bowl she said sorry we have no steak I then told her ok how long for the wait she said a while I said ok how long is a while I am willing to park and wait she then giggled said sorry and basically have me no choice meanwhile I heard a guy screaming at her in the background... Very unhappy with this location you may need to hire more adult like people and not children and the chicken bowl I ordered there were no pieces of chicken...
Read moreI came in at 800 pm on August 1st and while I was in drive through i was laughed at by two employees that claimed to be laughing about something else but I wasn't born yesterday if your laughing about something else u don't look in the direction of someone and then show and nod towards me and then other person begins laughing while both people are now staring directly at m me i don't appreciate it nor will I or anyone I know ever return to this place after being treated so rudely. It was more than apparent what they were...
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