Beach Haven Fishery — Restaurant in Long Beach Township

I am very displeased with my experience at this establishment. We went up to order and the man taking our order was extremely rude. We waited about 30 minutes for our food which was not an issue. We went up to get our food and 4 out of our 5 dishes were wrong. My 3 friends specifically asked for salmon with lemon butter sauce, and all three salmon dishes were covered in barbecue sauce. When they brought them back, the lady was disrespectful and unapologetic. When their new salmons came out, only three minutes had passed. They tasted it, and it was evident that the barbecue sauce was simply rinsed off and they gave back the same exact filets of salmon, with the taste of barbecue sauce taking over the taste of the salmon. I ordered the shrimp scampi on the menu. When I got it, there was no pasta, even though it says it comes with pasta on the menu. The rude lady then told me nastily that I had to specify that I wanted pasta because there are two different dishes called shrimp scampi. So, if this was true, why didn't the man (who I soon learned is the owner of the entire place) ask me which shrimp scampi I wanted instead of just giving me one that I didn't even want? I asked several people, and we all agreed that shrimp scampi is 99% of the time a pasta dish when the average human thinks about it. The part that makes me the most angry is that my friends paid over $40 for the salmon dish and a single cobb of corn, and all they got was a wiped off, overcooked piece of salmon (not to mention the corn was brown and undercooked). We were extremely displeased and will not be returning any time soon. I can understand having food mishaps, but the rude and condescending customer service was unforgettable, and not...

I went back to this place because my friends wanted to have lunch here upon arriving on LBI, while we waited to get in our rental. I will agree with the other reviewers that the fish is fresh and overall the food is good. Here's the bad:

Overpriced. Expect to pay the same you would for a restaurant entree except you order from a counter and eat out of styrofoam on a picnic table. Everything is served in styrofoam. Really? There are parts of this country where you can't get styrofoam food containers. McDonald's stopped using them years ago. Space aliens 200,000 years from now will be examining food containers from the Beach Haven Fishery. Don't ask for substitutions or you will pay. I ordered a $15 swordfish sandwich for lunch and went back to get a piece of lettuce and tomato and they wanted to charge me for it. Service with a grimace. When there with a group of six for dinner 2 years ago, after dropping over $300, the owner stood by the garbage can, waiting for us to leave, when we were the last customers at 9:30 pm. Country Music. Ok, I don't like it, but don't mind if it's not blaring in my ears like on the outside deck at the BHF.

The owners seem to have a take or leave it attitude about customer service at this place. I'll leave it from now on. I see the other reviewers with similar, if not worse experiences with this place. Everything is fine as long as you don't complain or ask for something. There are plenty of other restaurants on LBI with equal or better food, with overall better value and much...

My husband and I have been eating at Beach Haven Fishery for many, many years, but last night was our last time for a several reasons. John the owner (who wears his mask below his nose) is most unpleasant. He took our order at the counter; he can’t hear a thing. We paid with a credit card but didn’t pay much attention to the receipt (it was a credit card receipt only, not our detailed bill) until we were called back up to the counter to pick up the order. Only one order came out. Apparently, John only put in for one order (and we only paid for one order). Why would two people only order one meal, and that being a salad? We each verbally told John what we wanted; it wasn’t like my husband ordered for both of us. My husband then placed his order (again) with a young girl, who apparently has been working hard fixing John’s screw ups: she was very apologetic and promised to get my husband’s meal out right away, which she did. I was very disappointed in my $25.00 salad. Salad greens, 2 ounces of paper-thin dried out swordfish, and a loaf’s worth of croutons (if I wanted a crouton dinner, I would have ordered a crouton dinner.) I left there as hungry as I was when we got there. John should not be on the front lines of his business. If you do eat here and want a terrible value for your money, you might want to place your order with one of the other staff—and you can avoid his unpleasantness and screw-ups at the same time. Attached is a photo of the $25.00 salad, as well as the loaf’s worth of croutons which I removed...