Ahipoki Bowl — Restaurant in Long Beach

Update

This place used to be almost completely Gluten-Free (just the Krab and Soy Sauce Packets), but as of now... that has changed. Thanks to the wonderful staff for let me know that they changed management, and the new boss is ordering from different sources. Because of this their Spicy Mayo is no longer Gluten Free, and that may only be the start of their decline. They also used to allow the purchase of individual scoops, but now they only allow a 4 scoop minimum, at $4 more than you would pay for the same amount of scoops alongside a bowl. (The 2 scoop bowl is $14.50, individual scoops are $2.50, and 4 scoops is $14). The numbers don't add up. I'm really bummed. This has been my favorite Poke place for a while, but I'm losing faith in it's commitment to keeping people like me safe. This is all on the buyer, and high level management. The staff has always been friendly and professional.

I started coming here a little over 2 years ago. I was informed by both the employees, and the management that all of the sauces were made using gluten-free soy sauce. The only thing in the house that is not gluten-free, is their artificial Krab/Surimi and the individual soy sauce packets.

Since this discovery, I've eaten here many times, and have never had a adverse reaction. That includes eating their eel musubi, with a oyster sauce. Sooooo good.

I was officially diagnosed...

I never really write reviews honestly but I felt like this one needed to be written. I’ve been coming here for a while and the food is very delicious and they alway did a good job and the customer service was great HOWEVER this last time I went I ordered through their app. I ordered kelp noodles with greens and also sesame seeds on my plate. My plate was missing greens and sesame seeds. When I called to let them know so they can pay attention and so that it won’t happen to anyone else , because I couldn’t drive back mind you I was on my lunch, a rude little girl answered and when I told her my issue she did apologize but barely and said that if the greens didn’t show up on the receipt when they printed the order there’s nothing they can do about it, so what I’m understanding from this is you’re going to pay a good amount for a plate but if you order through their app and it doesn’t come out on the receipt when it prints you’re screwed and thats not their problem. So you paid for it but didn’t get it and it’s not their problem. Ok. Sounds like they need a new system. Also on the receipt there was clearly sesame seeds printed and when I told her it was also missing from my plate she said “oh we were probably out “ excuse after excuse. So why did no one say anything ? People pay for this...

Ate here while traveling out of town and after eating typical vacation junk food for a week. This was such a welcomed find! The fish was amazingly fresh and I loved the variety of healthy options available for the bowls. I was only disappointed I couldn't make it back there again before we left. Also, the young lady who helped me Halloween night just before closing was amazing. 🥰 I'm hearing impaired (but wasn't wearing aids) & didn't realize I walked in right before closing. She was very patient with me, took time, even repeating things louder several times without showing any frustration. When I made an offhand comment that my kids were not trick or treating (again, traveling) she offered me candy to take for them. I never once felt hurried and was given exceptional customer service in addition to the amazing food. I only realized the restaurant was closed after I left and saw the "OPEN" sign switch off. I hope the owners of the restaurant see this and reward that young woman in some way. Employees like that should be treated as well and kindly as they are treating your...