Subway — Restaurant in Longview

the worst service in this subwey first time I enter and the last time I will enter to buy in this place, the person who served me behaved very arrogantly speaking and looking in a racist tone, I was asking her for the order correctly and she acted crazy, she acted like she didn't understand my English, my niece asked her for the order correctly in English and she behaved the same way and started to raise her voice very upset, she understood everything perfectly from the beginning only that she didn't want to serve us, she was very bad-tempered, I did not tolerate her character and much less that she yelled and I immediately left that place, those kinds of employees cause customers to never come back, and I am one of those I will never enter that place again... the employee was white, thin with many tattoos on her arms, that happened today July 29 at 6:10 pm... terrible service and...

I want to make myself clear from the get go here. I'm not complaining about the food or the one who made it. I'm complaining about the dipstick of a manager that makes the schedule. Leaving a woman to run the store all by herself at literally the busiest time of day in the entire fast food industry. I worked as a manager for 7 years at a Whataburger, I know the times. Leaving her all by herself during lunch time with online orders still turned on. I worked at subway in the past too, I know full well that you can turn off the online orders. You could have at least had the online orders turned off so she wouldn't fall behind like she did. When you read this or your area manager reads this and goes off on you know that I'll just be shaking my head at you....

I will not ever be back to this location. As I was sitting at the menu at the drive thru, I counted 6 employee vehicles. Someone came on the speaker and said be with you in a minute and I literally sat there for 6 minutes said hello 3 times and nobody answered me. So I pull around to leave and there is a car at the drive thru window so of course I was l stuck in line. Get through that ordeal and pull thru the drive thru and there was not a single vehicle in the entire parking lot in front of this place. I have no clue how long the people at the window were there but they got one small drink and one brown sack. My guess is that it took every employee in there to make a small drink and sandwich. Who trained...