Mikado sushi — Restaurant in Longwood

did the all you can eat menu. its all made to order, and is nearly identical to Suki Hana in hunters creek. However, the quality is not nearly the same.... pieces of sashimi were somewhat small, selection is small too compared to the sushi list (which of course comes with Rice, which you have to eat or be charged?...)

the salads are kinda lame. just iceburg lettuce with various "flavors" to them. salmon and avocado salad was just hunks of salmon, avocado, and cucumber in a "sauce"....

the specialty rolls are good, however, read up on which has what; most are krab, or some sort of fried deal. i didnt bother with any "regular" rolls myself. too much rice for me.

The Hand Rolls are good however, and you can request an item in the "rolls" section to be made into a Hand Roll: a large cone of seaweed filled with rice and whatever ingredient you wanted off the list. I feel like you will get more protein going this route, vs a regular roll.

the "teriyaki" dishes are not quite what i expected either; small pieces of beef mixed in with too largely cut veggies (broc, onion, carrot), and sauce... dont bother with these items IMO.

The other plus side to the place is the Discounted drinks when ordering from the all you can eat menu. at least $2 off each normal priced item, some things were $3 off to half price off! (sake, beer).

quality again is not suki hana, and the menu is a bit smaller as well, but it is similarly priced, and much closer than Hunters creek, plus the discounted drinks make Mikado good enough to go on a...

Exceptionally poor customer service:

Placed a carry-in order and when we got home realized we were shorted a sushi roll. Called back and the hostess adamantly insisted I was wrong to which point she DID NOT put me on hold and pulled the phone away from her face and said, "Here, you deal with this". She handed me off to "Jenny" and I went through the entire order with "Jenny" and assured her we only had 2 boxes of food -- she was certain we were sent home with 3. It must have jumped out of the stapled bag and flew out my car window on the drive home. I went through the description of each roll I had in front of me and she confirmed that we were shorted the Godzilla roll. She asked me if I wanted to come back and get it -- no. I asked if it could be credited to my card and she said no. She then said that the next time we ordered to let them know they owed us a Godzilla roll -- sure.

Fast forward to earlier today -- I wanted to see if they would honor their word. We ordered our food and went to pick it up. After ringing us up and giving us the roll we were owed the hostess said, "She just wanted you to know that the roll was in there the first time." Excuse me? "Jenny" didn't have the nerve to come out of the back and accuse me of lying herself. TERRIBLE customer service. I paid for something I did not get and wanted what I paid for -- instead I got accused of lying about it. They lost a customer for life. Sad because the sushi is quite good.

LESSON LEARNED: Open the STAPLED bag and check your order...

Mikado's is usually very good. Like any restaurants I'm sure they can have an off night but tonight they were their normal "very good"!

We had reservations and they seated us right away. We were also greeted with a nice "Happy Mother's Day" as well. Our waitress got our drink orders quickly and got our order quickly as well.

Our selections were: Fuji Yama roll, Hibachi Chicken with fried rice, Hibachi Combo Chicken and Steak as well as Beef Yaki Noodle Soba. All entrees came with the regular ginger salad and we also ordered one avocado salad

All meals came out fairly quickly (but not too quickly that we couldn't enjoy our salads) and cooked correctly. The salads were also very good. Everyone enjoyed their meal and had zero complaints.

If you are looking for the type of restaurant that cooks in front of you with "flair" as a group, this is not your place. Personally I enjoy just sitting with my group and am happy to skip that "flair".

The receipt does calculate tip incorrectly (they calculate on tax) so be aware of that if you need them to do your math.

Overall a very nice place to eat.

UPDATE 12/24/2024

They were open for Christmas Eve and provided the same high level of service and quality as before, even on a busy...