I recently dined at Basbussa, and it was hands down one of the worst dining experiences Iโve ever had. From start to finish, it felt like a perfect storm of poor service and subpar food.
First, letโs talk about the serviceโor lack thereof. After asking four times for the check, it finally arrived, but not before the plates were left piled on the table, making the whole experience feel rushed and unprofessional. To make matters worse, the Schnitzel dish came out before our appetizers, and then all the main dishes followed in a chaotic wave without any spacing. It felt like they were just trying to get us out the door instead of actually serving us.
Now, onto the food. Iโm not exaggerating when I say it reminded me of a sports barโbut not a good one. The ribeye was an abysmal cut, overly fatty and chewy. The Fattoush salad was completely flavorless, lacking any of the vibrant taste you'd expect. And the raw fish? Let's just say it was drowned in sauce, rendering the actual fish taste non-existent.
To top it all off, thereโs a built-in 22% service charge, which seems to mean they couldnโt care less about providing decent service. Itโs as if they think they can coast on that automatic tip, and it shows.
Overall, I wouldnโt recommend Basbussa to anyone looking for a pleasant dining experience. Save your time and moneyโthere are plenty of better options out there!
P.S. - There is an excellent mediterranean restaurant that I recommend called Carmel, which is WAY better and excellent service, or there is a great restaurant for the vibe and ambience next door to Basbussa called Toca Madera which altogether...
ย ย ย Read moreHad dinner there with my parents on Saturday, November 23rd. I initially booked a table inside, but when we entered the place, we couldnโt stay inside because the music was so loud (even for me, and Iโm 31 yo), it was so unbearable so the nice lady who welcomed us offered us a table in the patio. The music was still loud, but less than inside. Itโs a pity that the music is so loud for dinner time, I mean, I would understand if the music gets louder as of 11pm but before that, if you want to properly eat and discuss with your friends, forget about it. Then about the service, our waiter was very kind, however my dad received his plate and had to wait for 20/30mn to receive ours with my mum. Never saw that in my entire life, you usually bring all the plates at onceโฆ the waiter felt very sorry and we asked him to bring my dadโs plate in the kitchen to keep it warm, the time our plates with my mum were ready. Even if the waiter and the lady at the entrance were very kind, I would definitely not recommend and wouldnโt go back (without saying that itโs way too pricy for what we got, even though it wasnโt...
ย ย ย Read moreI had high hopes when I visited this restaurant, especially given the rich culinary traditions of the Middle East. Unfortunately, the experience left me frustrated. While the food may appeal to some, it felt more like a superficial appropriation than a genuine celebration of the diverse cultures it claims to represent.
The restaurant markets itself with dishes that are deeply rooted in Palestinian, Lebanese, Syrian, and broader Arab heritage, yet thereโs little to no acknowledgment of those origins. Instead, itโs framed as a new Israeli twistโignoring the long histories and traditions behind these recipes. This kind of erasure feels especially uncomfortable given the political context.
The ambiance was polished, the service was fine, but the overall experience felt tone-deaf. If youโre going to profit off a cuisine, the least you can do is honor its roots with transparency and respect. Until that changes, I wonโt be returningโand Iโd encourage others to think critically about where they spend...
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