Went there with my family and a friend who had never had pho before and we're trying to introduce him to new foods. So far we're doing good. The food: We ordered three number 11, CaliPHOnia, one number 2 (it was some beef), one pork fried rice and Thai and Taro teas with boba. The drinks were good, sweet enough to enjoy without feeling guilty at the end. The pork fried rice was good but not impressive, it comes with a nice cabbage salad. And the soups had little flavor and were too sweet. The soups were huge, two adults can easily eat with only one, it had lots of meats, yes, but the broth had no flavor, it was only sweet. It was very disappointing, I was not only looking for some soup that would warm me up but I was also looking to impress my friend. We failed. We came here because my cousin recommended it but we didn't like it and actually left half or a bit over our soup each, not because we were full but because it had no flavor. Of course you can help it a little by adding chili sauce, lime juice and the veggies they give you on the side. But I love to enjoy the broth by itself, this one...no good. The service: at the beginning was fine, the lady who took our order was nice. Food came out about 10 minutes later, which I think was reasonable. But when I paid, I signed the ticket and left the tip on the table, cash. The other lady working there came back to pick up the signed receipt, when she saw no tip on it, put the ticket back on the table and seemed mad and demanded a tip. I told her that the tip was in cash on the table, and she didn't even wait for us to leave and she grabbed the cash and left. First of all, a tip is not mandatory, if you want it to be then make it clear and known in advance, but we aren't obligated to tip if we don't like the service or the food. Second, if you want to ask for a tip, at least be nice. But her attitude was rude, you can't do that if you're expecting a customer to give you extra money that he isn't required to give you. She rudely took the cash and left, we couldn't believe it and we were talking about it, and the lady went to the other lady and told her what happened and they both started speaking in their language and seemed mad after that. Unbelievable, ridiculous. Not coming back ever. Atmosphere: good, small place, relaxed...
Read moreWanted to give this place a 5 star because the food was actually good. However the service ruined the experience for me. Our server never checked up on us if we needed anything else. We had to literally yell excuse me since she was ignoring us as we tried to flag her down several times. After we paid and signed the check, I was shocked that she had the audacity to chase us outside as we were leaving. She said that we had to pay minimum tip but the receipt said suggested tip. We told her what we wrote down is her tip and that it’s optional to tip. She was shocked and went back inside upset. I have never been to a Resteraunt that chased me outside over a tip. As someone who used to be a server, it’s unprofessional to chase down a customer over a tip. even if they didn’t tip or it wasn’t the tip you expected. She should be glad she got a tip and she would have gotten a better one if she had better service. I will never come back to this place or recommend eating here. The food was also overpriced. There are better pho places in Los Angeles with better prices and services. You also have to pay for...
Read moreAm very disappointed at this place. The peanut sauce was very gross 🤢. The service was kinda good at first. Until the parking attendant came to our take asking for $3 fee. Keep in mind we where still eating. We told him we will got to him on our way out like we are supposed to. But he said he was leaving for the night. When we happened to leaving he was still there. I don't know where in the hell is ok to go asked for your parking fee. While your in the middle of eating your dinner. Literally take a bite. But ok I think it's ok. Then we we got hit with we have to tip. Which it doesn't say anywhere in the establishment that you got to tip. Regardless of what you get to eat or drink. This place are getting out of pocket with there nonsense service fee charges. Which I don't agree with. I don't mind tipping when I get a outstanding service. Which we didn't get at all. I would not be coming back to this place. I will stick to valley location. Right there they do go out there way to make you...
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