Planet Fitness — Local services in Los Angeles

This place is excellent. Staff is always friendly and greets you as you come in. For a cheaper gym membership, this is really nice to have. I do have some pressing concerns, which is why I only gave it 4 stars (for a downtown gym, heavily populated during rush hours and weekdays after 5pm, these concerns are very much present during these hours). This is mainly equipment, but with the heavy crowd it gets, these can be a problem.

-limited number of adjustable benches: out of the entire gym, there are about four to five benches, not including those placed between the smith machines (if you're doing any kind of presses with weights, you need the bench, obviously). However, two of them are regular, non-adjustable benches. So you've got three adjustable benches for the entire gym. You're out of luck if all three are taken. There's space for more and they are not nailed to the ground, so...more would be optimal.

-incline benches: only three--one is always taken with a smith machine, so two is pretty limited. They're also non-adjustable, and I have to go out of my way to grab separate weight plates to adjust the height. even though it's hardly much an increase.

-smith machines: only three, and you're lucky if you get your hands on one. Every now and then, some member will so graciously take one up for an hour and staff can be limited (yes, it is very noticeable that only two staff members are on the floor and they are obviously busy taking care of their responsibilities--that's their job and they should not be pressed for that; this is a management issue and it needs to be addressed)

-barbells: very limited, with only one 20lb. and 60 lbs. bar, two 50 lbs. and two 40 lbs. and two 30 lbs. And the max is 60 lbs., so if you need anything heavier, you have to resort to other equipment, which are also high-demand ones. I've been to other clubs with up to 90 lbs.

-multi-function cable machines and equipment attachments: this is a nice touch--busy gym needs multiple cable machines and three (so 9 workout spots). Unfortunately, the detachable equipment is limited (two rope pulldown attachments, and one of every other attachment)

-bathrooms: it's a gym bathroom, so it's obvious it won't always be clean. That's not the issue. The issue is the hand dryers. There's a sign that says it's trying to be eco-friendly by reducing waste of paper towels by having none at all. Great! But all throughout the gym, you have paper towel dispensers that always run out and are always being used...this is really counterproductive and is totally worsened by the fact that the sink counters are always wet. So forget about setting any of your things down--there are no paper towels to clean/dry them up.

This is a great gym for regular gym routines and I'll still...

The almost 100% Mexican Staff are very racist and jealous towards African American male gym members and ban their memberships for the pettiest reason. On December 20,2022 I was shadow - boxing with 3 - lb. dumbbells in an empty Abs and Stretching Room. The Trainer Adrian came up to me and told me the Club Manager Jose said I couldn’t be shadow boxing. When I confronted Jose about it he denied saying it. Then turned around and sided with the Trainer. The very next day, 12/21/2022 Club Manager Jose banned me for charging my cellphone inside the bathroom. But wrote on the Membership Cancellation Form,”Reason For Cancellation,” cancelled. Further down on the form it says, “Comments or Statements,” Jose wrote “ banned.” Racist Club Manager Jose did not provide reason why my Black Card Membership was cancelled because staff cannot cancel someone’s membership for charging a cell phone. Earlier on July 12,2022 Club Manager Jose sent a staff to tell me I can’t jump rope inside the gym. However, I have a cellphone video of a Mexican female member freely jump roping inside the same gym. On December 22,2022 I filed a complaint against DTLA Planet Fitness with the BBB for the racist discriminatory treatment this and other African - American members are subjected to by the almost 100 % Mexican staff employed at that gym. The complaint was sent to Planet Fitness Headquarters and will be followed by a Title 42 USC Civil Rights Complaint in the Central District Federal Court. Planet Fitness has a history all over the US of being racist towards African - American employees and have settled multiple lawsuits filed by targeted employees. If a straight African - American male employee is hired at the DTLA Planet Fitness he will quickly get fired. A rainbow Black employee whom they can “punk” would probably last because he’s going to be passive. There’s one Black female employee working at that location. Thus, by Planet Fitness having a national history of being racist towards their own African - American employees, denying qualified Black employees promotions in favor of less qualified White or Mexican employees, Planet Fitness staff are more so racist towards Black gym members. Lastly, on 12/19/2022 I paid my Black Card Membership of $23.04. Club Manager Jose cancelled my membership on 12/21/2022 and told me that I would get a refund. I did not get a refund, not even a pro - rated refund. I had to file a claim with my bank to get a refund because I paid for a service I’m no longer receiving. Planet Fitness Headquarters requested the exact address of the gym complained of. I provided it to them. They said action is going...

I am a Black Card member so my home location for Planet Fitness is in Saint Charles Illinois. I have been utilizing the Downtown Los Angeles location since I am residing near here now. I was visiting this location for about 10 weeks regularly before one of the attendants informed me that my membership only allows me up to TEN visits per month at any location outside my home location. I was definitely not aware of my limits because I did not ask. I had always assumed I would return to Illinois. But since I have not, I need to change my home location.

Because of the TEN visits per month, I had the opportunity to visit two other Planet Fitness location aware of the TEN visit limits. The Downtown Los Angeles location is not in the usual strip mall setting but is located in an older building occupying the first floor and lower level which is the basement. You have to check in at the counter on the street level before having access to the lower level. There are two entrances; one on Hill Street which closes at 9pm and the other entrance on Broadway Street which stays open 24 hours a day. The lower level can be accessed by elevator located by the Hill Street entrance or by a staircase in the middle of the first floor. Black Card members can enjoy their perks on the first floor but the free weights, restrooms and lockers are located on the lower level. Considering the club is divided as such, I often see people carrying one small bag with them from machine to machine which technically is not allowed. I have also observed that this location does not have the large industrial fans hanging from the ceiling nor does the equipment come with individual fans atyached. Instead, each machine has an individual television monitor attached thus eliminating the center television monitors found in other clubs. I am spoiled to the floor layout of equipment and supportive areas you can find in other Planet Fitness shopping strip locations. The downtown L.A. location is desirable to me because it is within 5 minutes walking distance so I do not carry a lot of stuff nor do I need to shower. I have used the restroom toilet and found the place not as clean as I would have liked. There are plenty of cardiovascular machines both upstairs and downstairs. The machines with corded weights are located on the first floor. I spend all of my time on the first floor leaving the younger crowd and/or healthier people to utilize the...