Le Oriental Bistro — Restaurant in Los Angeles

There is a lady in this place that doesnt speake ANY english what so ever. This wouldn't be an issue EXCEPT she is the only one working the orders in the front 🤦‍♂️ I have had 2 occasions already where she messes up my order and the latest one being friday night. They supposedly close at 12am so I called at 1150pm to PLACE AN ORDER which would be ready by 12am or a bit after since they "close" at 12am ok well I told them my order so when I get there this lady hadn't even put my order in yet and I even told her that I ordered thru the phone and instead she dismissed it and retook my order when I CLEARLY told her I ORDERED thru the phone but all she did was look at me like I was crazy. Immediately after waiting 15extra minutes I got up and told her that I didnt understand the point of ordering thru the phone if Everyone else that came AFTER me was getting there food before me when I ordered thru the phone!? Once again she dismissed me by just saying "yea yea order come out in 2 minutes okay" yea no NOT OKAY first when I walked in and she retook my order and I realise she retook my order she said it would be 5minutes then 15minutes later she said 2minutes??? Yea nah I requested to talk to someone else and when the cook came out he was like "oh yea your order takes a bit longer cus it was shrimp and that srry she doesnt understand English and shes no good." Okay then if shes no good WHY is she running the counter? Also that was complete bs cus HE was the man I spoke to over the phone cus I recognized the voice!! So not only did they not put my order in but the reason I know they lied was cus when I came in to pay for the pic up I had ordered shrimp AND a side of rice.....but when I walked in and it was the first time my order was even placed my receipt only had the shrimp charge on it with no side of rice.....🤦‍♂️ so them making up all these excuses that "oh yea shrimp or any seafood order takes longer was them just tryng to cover up the fact that they messed up. Its a shame because I actually like the food but this is the 2nd time already with this same lady so I am going to have to find another place that serves this...

I came into this restaurant on Saturday April 20, 2024. Everything went great for both service and food. I enjoyed it so much I decided to come back today, April 21. Unfortunately, the hostess was very rude and told me I had to pay before my food came out because I ordered dim sum. I told her that I ordered the same thing the day before and wasn’t charged until after I was almost done eating, as is done in any restaurant. However, she said it was a “new policy”. When I asked her if the policy had existed the day prior, she said yes. I told her I wasn’t charged liked that the day before and she wouldn’t hear me out. She only said, “I just work here” and “I’m just telling you it’s a new policy.” I understand that there may be different rules for different restaurants, but all I wanted to know why this supposed policy wasn’t enforced when I first ate here if it existed already. The hostess came off very rude and now I’m not sure if I want to come back, despite the food being very good. All I wanted was a straight answer in a courteous way, because I was respectful to her. That’s why I can only give this place two stars at best. If the policy for dim sum is to pay when you order, then customers should be told before...

I hate leaving negative reviews, but I was pretty shocked by my experience at Le Oriental Bistro. I ordered takeout for pickup which the website said would be ready in 15 minutes. I drove over, which took exactly 15 minutes, found a parking spot, and went inside. My order wasn’t ready yet, which was totally fine. What wasn’t fine was waiting an additional half hour for my food with no apology or acknowledgment of how slow it was moving. There was only one woman working there, she must have been really overwhelmed because it looked like there were a LOT of takeout orders coming in. I felt bad for her that they were so understaffed.

I ordered egg custard buns, shrimp and scallop dumplings, and crispy sesame balls. The egg buns were fine but looked nothing like the picture, the dumplings were mediocre, and I don’t know what the third item they gave me was but it wasn’t crispy sesame balls! All in all a really unpleasant experience. Don’t recommend...