Mr Furley's 3rd St. — Restaurant in Los Angeles

We came here tonight specifically to play pool after calling ahead to confirm. On the phone, we were told “everyone only gets an hour” and that our name would be added to the list. Sounded fair enough, so we made plans and went.

When we arrived, we double-checked again and were told the current players had just started, so we’d be up in about an hour. No problem—we ordered drinks and waited patiently. After a full hour, we went back to ask because the same group was starting another game.

That’s when the experience turned ugly. The bartender (the same woman who was checking IDs at the door earlier) was shockingly rude, negative, and flat-out aggressive in her tone. Instead of honoring what we were told twice, she cut us off and snapped, “Oh no, I know them, so they can play all night if they want.”

Insane

We wasted our entire night waiting and spending money at the bar, only to be dismissed by a hostile, unprofessional employee

So basically: the “rules” they tell customers don’t apply if you’re friends with the staff. We wasted our night waiting, spending money at the bar under the assumption we’d get to play, only to be brushed off rudely. Unprofessional, disrespectful, and honestly just bad business. If you’re looking for a nice bar and enjoy a game of pool, don’t waste...

The older lady with the blonde hair hung up in my face for asking about mozzarella stick. I called back upset with her behavior and when I came I spoke to security who apologized and was polite about everything. While I was eating and I enjoyed two of the services the older lady had me escorted from the restaurant. I hope she is dealt with because she went out of her way to spread pure negativity and hide her hand and never once did she apologize. I will not return and I think it’s best they let her go for her behavior. The ratings is for the two working tonight they were super cool and nice and the security the one probably I had was the older lady with blonde hair she just start that said she was working June 11th at11:19pm and she was super rude and mean on the phone I don’t see why you would allow someone who is paying to be treated poorly. I think she is spiritually unwell. I see other reviews it looks like it’s a racial thing because only black women have said that they have been treated wrong at the place. I want to make sure this is noted. They also threaten the security guard but the lady was being rude on the phone she deserves...

We came a few months ago and had a great time so we returned tonight specifically to play to some pool and have some drinks. There was about twenty people in bar yet they had the volume up on the lakers game so loud, we truly could not hear each other standing less than a foot apart. It was truly comical how loud they were blasting the volume, we decided to leave after one drink and when trying to close out we noticed almost everyone was too. We had asked the bartender to lower the volume as we couldn’t hear each other speak, he responded “too bad”. It was clear they wanted the bar to empty out so they blasted the volume until everyone left. Great news is we found a bar down the street and they were great so we won’t be back. As someone who’s worked in the service industry for ten years, if your employees are actively trying to stop customers from patronizing your business then it’s time...