TG Thai Food — Restaurant in Los Angeles

I have been ordering from here for over 8yrs and have always been satisfied with their service, food and prices. I always call my order in, they are friendly, repeat my order, phone number, address and ask if this is a business or residences. Maybe someday they will store my phone number and order in their system but this is probably just wishful thinking. I always order the same thing pad Thai with steamed tofu, Pinapple fried rice with chicken no shrimp and order of 6 egg rolls that comes to just under $30.00 with tax. Expect 45min to 1hr for delivery especially during peak hours but they are no exception as all Thai restaurants in LA take this long. Once I asked them for expedited delivery with a guaranteed generous gratuity and was shocked when my food arrived in less than 30min when my street was closed for repairs! The drive is at least 15min so it truly is a mystery how they cooked my food and got it here so fast. Money talks when it comes to Thai gourmet Express! Word to the wise calling in your order will save you a few bucks, you must ask for your Free Thai iced tea or egg rolls and tell them no MSG if you are sensitive to that sort of thing. These things are true for almost all Thai restaurants and food deliveries but I feel like this must be said because of all the negative feedback this place gets from hangry yelper’s who have unrealistic expectations from a budget restaurant. I also don’t mind the styrofoam that others have complained about because I feel like I get more food then I would at other Thai restaurants and their prices are better too. I love this place because it’s good, inexpensive...

For years I have ordered the SAME EXACT THING .... combination fried rice with extra pork, extra egg and Chilli oil. They switched up the menu on me so I ordered the next best thing...the BBQ pork fried rice. It wasn't pleasing to my eyesight when I first opened the container and it had a gnarly smell to it. The BBQ pork pieces were too big for my liking like I'd basically have to use a fork and knife to cut the pieces which is more work than I prefer to do. I asked the staff what happened to the original combination rice and she said they don't sell the pork anymore. Well ....they need to bring that pork back because it was tasty, it had no smell and it was moist and just simply delicious. Much better than this new bbq pork they put in the rice now and they also used to put the original order in a standard white to go container. Now theyve cut the portion down and it goes in this smaller black container. Ive been a loyal customer for 8 years. I drove 20 minutes from home to pick up my order, only to be left underwhelmed and disappointed but hey things change, seasons change, nothing stays the same or lasts forever right so what can I say. Spent $20 on some rice that I didn't really enjoy. Next time I'll just order a to go Shanghai Rice from Taos in Hollywood and make the trip. This is my honest review. I gave them 4 stars because honestly they've always been my favorite Thai spot but took away a star 🌟 because I hate that they...

If I could give them 0 stars, I would. After ordering delivery and catering for over 10 years, I will never eat at or order from TG Express again. They always mess up our order, and we let it slide. Tonight was different. We ordered several dishes, made it clear that we are vegan, and reiterated that we did not want any meat, eggs, or other animal products on any of the food. Despite this, one of our items came covered in eggs. We also ordered veggie specific dishes, they had no veggies. We ordered a vegetable curry and confirmed the specific vegetables that would be included - the curry had 0 veggies and had a piece of plastic wrap cooked in it. We called and asked for replacements - they offered to replace the dish that was covered in egg, but confessed that they didn't have the veggies that were supposed to be included in the other dishes, so could not replace them and would not refund them. When I explained about the plastic, they said they didn't know how that could have happened, but they couldn't replace or refund it. I offered to send them a picture (included here), but they weren't interested. The worst customer service I've ever experienced, even after being a loyal customer for all these years. It doesn't matter how good your product is if you treat your customers so poorly. They need...