Western Bagel has always been known for good bagels so today I decided to get a bagel breakfast and some additional bagels for later. My bill was a total of $32.13 including tax. I got 6 bagels, bagel with egg and bacon, cream cheese and an orange juice. Wow!! It's very expensive. Having to pay these prices makes me want to demand attentive, clean and tidy employees because it doesn't cost the workers much to be presentable and clean at all times. I also want to say that the staff was not concerned that there was a line forming. They still moved very slowly and gave the excuse that they were short staffed. There were 4 very capable people working but mainly goofing off, making jokes, and wanting to converse amongst themselves rather than their very willing to pay high prices customers. It's very sad to see how the younger generations are becoming less interested in proper conduct and courtesy. Hourly rates are going up to try and meet the cost of living but the help works less for more money. The other thing I noticed is that the crew was not neat and tidy in their personal hygiene. The person that helped me had very black dirty fingernails while serving me. One hand had a glove but the other did not. How do we know if their hands have even been washed if the long nails look like they haven't been washed for days. Western Bagel, put more interest in your help because they are a reflection of your establishment. Don't take your customers...
Read moreThis place is really hit or miss. Sometimes the food and service are good, but other times things fall through the cracks. For example, bagels don’t always come toasted even when you order them that way. On weekend mornings, the staff often miss online orders, so when I arrive the food isn’t ready, defeating the whole purpose of ordering ahead, especially when I’m on my way to work.
The lox spread is also inconsistent. At times, it barely has any salmon at all, which feels disappointing for the price. To be fair, the manager did address the issue when I brought it up and remade my order, which I appreciated. Still, I’ve held off writing a review for a while, but after multiple separate issues, including having to interrupt breakfast with my family to return a poorly made order, I feel it’s...
Read moreI had a great time coming to this Western Bagel location this morning. I was going to be in the area to pick up my order from Portos and I wanted a bagel first. I found parking easily in the morning because the rush hasn't arrived yet. When I walked inside the store, they didn't have a lot of people in line so I was able to put in my order. I got 2 blueberry bagel, toasted and asked for cream cheese on the side. My wife wanted her cheddar jalapenos bagel so I ordered that for her. I saw on their website that they have croissant here so I ordered that as well but after the person started toasting my bagel, he asked another employee and she said they don't have croissant anymore. I ate my bagel when we got home and I thought it was pretty good. My wife liked her cheddar jalapenos...
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