They should stop doing business this way.
I visited this store a few days ago. I purchased something but later changed mind and took the unopened item the next morning for return but they said no return no exchange. There was no signage at the door or anywhere in the store (other than on the wall behind the cashier with tiny fonts, later I found out), and nobody told me about the policy when I made the purchase. Had I known the policy, I wouldn't have purchased the item. The manager said it's also printed on the receipt, but this argument doesn't make sense, because how would I know it until I made the purchase? Also, no return part I may be able to understand, but why no exchange at all?
What's more funny is that they have random signages here and there for, like "how to prevent phishing?" or something, to make it even harder for people to see the "no return no exchange" policy sign.
I will never visit this store again, and they should stop doing business this way. This is deceiving the customers. Otherwise, they will lose...
Read moreI usually love going to ALL daiso stores but today I had a very unpleasant experience at the daiso in Northridge. My daughter loves the Popin' Cookin' DIY candy kits and they had a bunch on their shelves marked at $3.00. As I'm checking out Alfed (she had no name tag and I didn't catch her name when she told me) said they were $4.50 each. I told her that there was a bunch on the shelf marked at $3.00 and if I could speak with a manager so that he could honor the price they were marked at. The other cashier named Gigi said there was no manager at the moment and there was no way in her system to change the price. she was either to lazy to call a manager or felt that my complaint wasn't a valid one. What happened to the customer is always right, specially when the price to both items is clearly marked at $3.00. THESE YOUNG CACHIERS HAVE NO CLUE ON CUSTOMER SERVICE ETIQUETTE. Do better, either train your employees to mark the prices correctly or train your cashiers to honor...
Read moreDaiso Japan is like a Japanese .99 Cent store, but because of the conversion (so I've been told) it is advertised as everything being $1.50 (except where noted). The positives is that it's cute and it feels much cooler and less junky than your average .99 cent store. That said, a lot of things should be .99 cents and note 1.50. And a lot of things that look like deals for 1.50 are marked higher prices. I love the layout and the lighting, which makes everything seem cool. I also like their large assortment of Japanese candies and chips.
If you're in the area, or need something that they specifically carry... definitely...
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