OMG! STAY AWAY. These people are as rude as it gets. We went there a while back for fries and after 20 minutes and watching others order and pick up food and yes with fries we decided to get a refund and leave. Contacted their home office and they offered $10.00 towards a meal.
A couple months later we decided to give them another try and OMG the same guy is on the register. We went ahead and extremely politely ordered a burger, sandwich and of course the fries and sat down. 20 minutes go by and a couple along with a teen ordered and sat down and within minutes they had their food and were eating but NOT US! Then another couple sits down after ordering and boyfriend say "We're at the 30 minute plus mark and if they get served, we're done" and you know it, their food arrive.
Waited 42 minutes for nothing! Then we approached this same guy and buy the way we did NOT use the $10.00 promised, and the guy says "leme check". Boyfriend said "NO, refund now". He played with the keys for a minute then said he needed the manager.
OMG he brings out the same "Manager" as before who looks straight at me and then my boyfriend and says "Your refund is coming right up". WOW! Boyfriend told him we were hungry and the "Manager" ignored him and started singing, dancing/wiggling and doing the index finger poke thing at the register keys.
YES, THAT'S RIGHT! SINGING A TUNE AND DANCING! WHAT WAS HE CERLEBRATING? Sent these people a message on their corporate site and some genius responds that he wants to talk but in the mean time try's to talk us into downloading the app so out checkout would be faster. WOW! WOW! WOW!
They really need to terminate both these people. All the places I have worked in my lifetime wouldn't even hesitate. They could easley look at the cameras.
We went to a place less then a mile and got a great meal at a much better price and in less...
Read moreWe've been to a few different The Stand locations in SoCal. It's got a great atmosphere and really nicely designed interior. There are options for vegetarians and gluten free folks and you can even get beer on tap for a full on adult experience.
We hadn't been in a while because they eliminated their Impossible burger option for vegetarians and generally have found that veggie burgers that are attempting to impersonate meat do a better job at providing a burger experience than almost any house-made patty. We came by the Northridge location as a large group of folks we knew were gathering there to give the "Stand Custom Patty" – unfortunately we're sticking with our original assessment. It just isn't as good as a Beyond, Impossible or true "faux meat" patty. That's just our opinion. Some people might love it, but their house-made patty doesn't really simulate a burger experience as good as the others do. (Three of us got it and had the same opinion.)
From our perspective, if want to have an American burger and fries experience, we want it to be as close as possible to the real thing. This veggie patty with black bean forward flavor (also rice, quinoa and various spices) provides a different experience, which on it's own terms is probably fine, but isn't really the burger experience my vegetarian family is looking for.
The staff was friendly. We were there on a crowded Friday night. No one came to wipe a table we sat at after asking a staff member if that could happen. The side sauces we asked for weren't the ones that were brought so we had to ask again.
Free unlimited containers of pickles is a pretty good feature...but with so many options for, what we consider, a real (albeit vegetarian) experience at so many restaurants everywhere, unless The Stand brings back something like the Impossible Burger they used to have, we likely...
Read moreAmerican Classics Redefined is a true culinary gem that delivers a one-of-a-kind dining experience. Nestled in a charming location, this restaurant flawlessly blends nostalgic American favorites with a creative twist that elevates them to new heights.
From the moment you step inside, the ambiance exudes a modern yet cozy vibe, making it the perfect setting for a delightful meal. The menu offers a diverse range of dishes that cater to all taste preferences, but what truly sets The Stand apart is their innovative approach to redefining classic American cuisine.
The chefs at The Stand showcase their culinary expertise through their thoughtfully crafted dishes. Each plate is a work of art, combining familiar flavors with unexpected elements, leaving diners in awe with every bite.
Standouts on the menu include the "Truffle Burger Standwich," featuring an impeccably seasoned patty infused with truffle aioli, and the "Fried Chicken Standwich," boasting crispy chicken complemented by a perfect blend of spices.
What's equally impressive is the restaurant's commitment to sourcing local, sustainable ingredients, adding an extra layer of quality and freshness to every dish.
The attentive and friendly staff contribute to the overall fantastic experience, ensuring that every visit to The Stand is met with exceptional service.
In conclusion, The Stand: American Classics Redefined is a must-visit destination for food enthusiasts and anyone seeking a memorable dining adventure. Its innovative take on American classics, paired with a warm ambiance and impeccable service, make it an outstanding restaurant that will leave you coming...
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