Wok On Fire — Restaurant in Los Angeles

Food is always 💣 however my last visit was my last. It pains me to have left this place that I've patronized for nearly 10yrs however I simply CANNOT continue giving my money 💰 to those with nasty attitudes 😡 My last visit I sat down to eat with my family and ordered drinks to the table. I asked for cups of ice because we had already purchased drinks for my children because they do not offer children's drinks on the menu. They brought the cups filled with water and I politely asked the waiter to exchange them with ice only and he removed himself to a whole nother station and ignored my request completely. In an attempt to continue to ignore me the order I had placed for the appetizer he never took so I had to place my order with someone else no one there after came back to ever take our orders so after the first appetizer that we all split and had two pieces each I decided to just pay for what I ordered and go because they were so rude no one wanted to take our order. They had an attitude about changing the cups for ice and I've spent so much money in this place over the years. I've tipped, I've been very kind and I've referred them to others and given them Stellar reviews on every website that I comment on including Facebook and the check ins and I'm no longer interested in dining with them. It's really sad how some businesses cannot keep the great customers that they have due to their lack of great customer service and care when dealing with people that patronize their business. Word of Mouth goes very far good or bad unfortunately I no longer have anything good to say about...

I know you can see it, but I need for you to hear me when I say...SHRIMP👏 FRIED 👏 RIEEEEECE👏🤣😂!! (Oh yeah, it's that goodt!💯). 10 outta 10, in my opinion. Only thing is, this restaurant does not cook in the old school traditional way of making Western/ American Chinese food. You won't find bean sprouts in this rice (Sorry, Jack 😭😭).. Nor will you find old-school items like egg foo young and pepper steak. What you will find though is fried rice and shrimp bursting with flavor so good that you don't need extra soy sauce to make it tasty. --My greedy behind went yesterday and done ate the whole dang tray in one sitting. (Don't judge me, judge ya momma). Wok on Fire is a hole in the wall, no frills restaurant, that is the size of a shoe box. It sits in the corner of a 7-11 and looks real shady. But this reminds me of home in the Midwest, when Bigmomma nem" used to order on the phone and have it delivered with 99 extra packs of sweet and sour sauce. As for the other dishes....they cute. But take heed and go with what I know tastes good. If not, don't come looking for me talm-bout you ain't like what you ordered.

I done told you...

A group of us ordered food for lunch to have delivered from Wok on Fire. Collectively we spent over $80.00 and we've never had an issue before but today was really bad. We received the call that the food has been delivered the driver refused to hand over the lunch until he got a tip! Not believing this is happening, the driver stood his ground and put the food back on his car not allowing me to verify the order was even correct. The driver received the tip and guess what...the order was incorrect! We called back to Wok on Fire and talked to the manager to tell him what occurred and instead of an apology, he said that due to Mother's Day we're too busy and said sorry I can't help and bring back the food and to my surprise, he hung up. TWICE! Didn't quite understand the rationale for that especially since this order was placed on Tuesday May 9th. So needless to say since we're at work, we were unable to take the food that was just delivered that we couldn't receive until we paid the ransom demand. Movind forward we'll be going to Natalee...