BTS Thrift Store — Local services in Los Angeles

Review Title: Beyond Amazing Service - Eric Literally Made My Day

Absolutely phenomenal experience at BTSThrift Store today! While the store itself has great finds, the real standout was the incredible staff member, Eric.

Eric wasn't just helpful; he was exceptionally kind, genuinely polite, and went above and beyond to assist me. His positive attitude and willingness to help created such a welcoming atmosphere. He treated me with respect and patience, which made the whole visit a real pleasure.

But here's the thing: Eric helped me today more than he probably realizes.In fact, you could almost say his kindness and the positive interaction he provided saved my life. Sometimes it's the smallest acts of genuine human connection that make the biggest difference when you need it most. Today, Eric was that person for me.

BTSThrift Store is clearly doing something right by having someone like Eric representing them. He embodies the best of customer service – it's clear he cares. This wasn't just a transaction; it was a meaningful interaction.

If you're looking for a thrift store with heart and staffed by truly wonderful people like Eric, look no further.I cannot recommend BTSThrift Store highly enough, and I will absolutely be returning. Thank you, Eric, for being exactly who you are and for making such a profound difference...

I’ve been a weekly customer at BTS Thrift for the past three years. I love this place. I collect and source art glass and pressed glassware, and BTS is my number one stop every week. The variety of donations the shop receives from the local community is astounding. For home decor, there is something for everyone, whether it be paintings and prints, ceramics, glassware (from basic to high-end dinner- and stemware), appliances, metal and glass table and floor lamps, and silver plated metalware. The shop also has a nice selection of vintage and antique furniture. The prices tend to be higher than most other thrift stores. However, there is a good reason for this: the shop is one of the primary revenue sources and support for local in-patient drug and alcohol rehabilitation facilities located nearby. That said, if you purchase several items in one visit, the staff often make a point of offering a significant discount at the register. The shop also has frequent sales - 30% off days, 50% off days, and so on. It’s a win-win. The staff - from the owner and the managers, to the floor and front counter staff - are professional, knowledgeable about the items they sell, and super friendly. They go out of their way to answer any questions you might have. I highly recommend a visit to BTS Thrift when you are in the area. You’ll be...

I love BTS Thrift Store. Every time I visit you never know what you will find. It's like going to a museum no joke!! And for all the "novice" folks who state they are "overpriced" if you go there enough you know the prices are never "static". Everyone (love you Jackie) at the register will help you out. Not to mention EVERY WEEK they have specials!! Right now everything in the store is 50% off and don't be surprised if they throw something in for free! All the young peeps here don't get the "art" of the haggle!! I've found some fantastic vintage and antique items here. But you have to love to look. I'm sad to hear they will be relocating but I'm praying they find a new great place close by! And BTW your money is going to an amazing cause - drug and alcohol rehab. Lots of folks working in the store have either gone through or are going through the program. I've also been there MANY a time when a homeless person came in they know needing a coat et and they just let them go take one. Hence whenever I spend here I feel good. OH and one more thing! They have a point system. For every dollar you spend you get points. Today I spent a big one dollar there but it pushed me over the limit to get a $10 credit. $10 bucks to spend free. Love BTS and everyone that works...