Abo's Pizza Louisville — Restaurant in Louisville

I can't say I'm a regular here as I have always thought the pizza was expensive for what you got, but I ordered pick up when we were looking for a change of pace. I was told 20-25 minute wait on the phone and showed up right at 25 minutes. I paid without being told anything, so I assumed I would be getting the pizza right away. 4-5 minutes go by and I see them starting a pizza that looked like mine and I inquire if it is. It is. When I asked how I could have been told 20-25 mins when that was clearly not the case I am told they were backed up. Wouldn't you then adjust pick up times accordingly was my question. That was met with a shrug, but I then got the attention of what seemed like the owner who in an accent I found hard to understand rudely and loudly tells me they can't be responsible for tickets in front of me that were for like 6 pizzas. I told him that isn't how a delivery and pick up business is supposed to work after which I get another half italian/half english lecture. The pizza ended up being 20 minutes late and still pretty mediocre (of course undercooked after my inquiry). Won't be returning here ever and would not recommend others too either if you appreciate an ounce of...

What the actual hell is this? Delivery came eventually, but I was charged a different price than what I was told. I asked the driver about it and he knew it was an issue. He didn't have any sort of receipt that I could keep but was so kind enough to offer to let me take a picture. Smh. At least he had basic communication skills which everyone else I have ever interacted with there does not. What a sham of a business. What a grift! Charging me more for my order and just not saying anything? I had to ask for what my total was originally over the phone and I guarantee they are overcharging everyone ALL THE TIME. This is illegal. You cant tell someone it is one price and then charge them more. You should be ashamed. Plus, this pizza is mediocre at best. It tastes like I got a repurposed slice pie with my toppings just added on. It is dry and unappetizing. Cosmos is closer. Cosmos has nicer people. Cosmos is better tasting. I wanted to like Abos. I grew up next to an Abos. But this quality and these business practices make it an easy choice for me to never come back to this unethical and drab...

I am a 50 year old Colorado Native who is addicted to pizza. I am telling you this: Everyone makes a pepperoni pizza and they all taste alike. That is because pepperoni is overpowering. If you want to compare pizzas from all over Denver - Boulder, then compare plain cheese. You will find no 2 are the same, this is how you find the best. Plain cheese is the foundation of whatever kind of pie you desire. Ok - rants over. As for Abos.. Steve Abo hit it right on when he created his pizza over 30 years ago. The family that runs this place in Louisville ( I found they own Erie store too) carry on his personal creations and do it perfectly. I don't care where you go, you can always get bad service or food based on the timing. But, here.. they care and they work so hard to make sure your experience is all it can be. Trust me. Hands down the best place to go to satisfy your pizza craving. I give...