Staggeringly Delicious — Restaurant in Louisville

Let’s talk about how STAGGERINGLY BAD the communication here is. No where on her website is it listed that when you contact for her an order that it will take her “24-48 hours” for her to get back to you. She doesn’t answer phone calls, ever. She only replies to texts, in a non timely manner. How is anyone ever supposed to choose her store to go with if you never know when a text back about your order is coming or not? It’s a huge waiting game when you should honestly save yourself the time & call someone who will actually pick up the phone. I very first called her on a Monday hoping to have a dozen cupcakes made by Friday. I then read on her website that you must “text” your order to her. No response to my text came on Monday so I tried calling her on Tuesday, with no answer. She then replied to my text shortly after saying she needs “24-48 hours” to reply to text orders. I told her that was no problem but I would like to proceed with the order that I had sent her & told her when I would them by. Guess what followed? NO RESPONSE!! It is now Thursday, a full 72 hours after I first contacted her, which is 24 hours longer than what she claims to need to respond to text orders. She never confirmed my order, never told me that she could or could not do it in that time frame, NOTHING!! Don’t waste your time, you won’t get a response in a timely manner at all regarding...

Unfortunately we were not able to use this baker for my daughter’s New Year’s Eve wedding. I had trouble with communication from her. She never responded to my ideas that I ran by her. The last communications (text) was on 11/2/23 when she said she would write up a total quote and send it to me but I never heard from her again. Of course with the wedding about 6 weeks away I had to find another baker because I just felt she was not dependable. I should not have to beg for a quote or invoice especially on such an important day. I hope other people have better...

While in town for a quick weekend trip, I needed to get some custom cupcakes for a band's final show. Luckily I stumbled upon Staggeringly Delicious on the morning I needed them (though I thought there was no way I could put in a custom order so late). They were able to complete my order! I requested rainbow cupcakes with some personalization and I am very happy with the result (as is the band!) Thank you - excellent service and product for an excellent price....