Waffle House — Restaurant in Louisville

Worst Waffle house experience ever! First, it took quite a while for any employee to acknowledge our existence, but when they did, it was only down hill from there. I will make the biggest issues a focus. Witnessing the manager VON handle dirty dishes then handle the spatula on the grill and letting the handle of the spatula rest in the eggs she would later hand to my older son was mind boggling. Then our waitress BARBARA, after clearing a table of dirty dishes walked up to the grill picked up bacon with her bare hands, yelled and another girl for a plate, put the bacon on a plate then handed it to my younger son. When I objected, she got a BIG attitude as though I was the bad guy for complaining! When I mentioned this to the manager, I was ignored completely. I never got my full order(which hind sight probably was a blessing), but got OVER charged on my bill. When I pointed out the prices on my bill are more than the check, AND we didn't even get everything we ordered I was told I should have said something before I got to the register. NEVER will step foot in this place again! If you want to go to the worst waffle house ever, and want to risk getting sick due to poor sanitary practices then this place is for you. Otherwise stay away from...

I can't praise this restaurant enough – it deserves a solid five stars! It was an absolute blast, and I've never had this much entertainment even at fancy dinner theaters. It felt like the manager was preparing for a Michelin inspection right before our eyes – they practically renovated the entire place during our visit. The level of cleanliness was impeccable; I wouldn't hesitate to eat off the floor.

The evening was full of drama and suspense, and the restaurant staff worked together to create an unforgettable experience. From the witty comments like "brown chicken, brown cow" to the delightful serenade with a medley of random tunes, every moment was a joy. Meeting "omelet man" was the cherry on top – he's clearly a legend among the staff. This is an experience that will stay with me forever, and I can't recommend this place...

"Open 24 Hours" is meaningless if you are technically closed for over 30 minutes during peak breakfast hours because "the chef is getting ready to clean the grill". I come to Waffle House not for the quality but for reliability. Everybody knows that the food isn't great. But when you violate the reliability aspect you negate any incentive I have to eat here. I've been coming here once a week for breakfast for a good while. I've noticed the quality of service steadily decline during that time. Today was the culmination of that decline. Groups of customers being turned away, dirty dishes all over the place, one employee doing nothing but apologizing for essentially not doing his job, ect. Sorry guys, but I think corporate is going to have to hear about this one. You've lost my business until they do something to fix this...