Costco Food Court — Restaurant in Lynnwood

We called in a pizza order. They let us know it would be 20 min, but I knew with dinner things might be busier so I got there 30 min after the order had been called in. When I got there I could tell there were many people that had been waiting for an extremely long time and were very upset - some who had also called in their orders beforehand. When I went to ask the gentleman at the counter about my order he said "yea that's not ready yet" -well we were told 20 min. Do you have an eta? "No I don't have that right now" No other context or explanation. After watching several other people go and do the same thing I found out that they were working on a 30 pizza order and had made them a priority when I'm assuming they called their order in after mine. This isn't the first or second time this has happened to me. You have to find a way to prioritize your orders better, I called so I wouldn't have to wait an hour or more since thats how long it's taken me to get a pizza whenever I haven't called it in. Once we started getting close to the hour mark I walked over to customer service and returned my pizza. I know it's just a pizza, and you probably don't care, but it's wild how your food court team prioritizes orders and the rest of us get screwed in...

Not very happy at all... I ordered at 3:00 to be picked up at 5:00 for a baby shower. I ordered a cheese and pepperoni and asked for them to be cut into 18 pieces. I had to stand in line for 20 mins so I was rushing out of there to get to my shift on time. When I arrive I finally at got to look at them and the cheese is right but the other is a combo and cut into like 8 giant slices.... So there is not enough for people and I can't...

Guys, I do understand everything and I work in a kitchen as well, but seriously Serving those orders that came late and are more difficult to do first, while I was just waiting for my slice of pizza for 10 minutes, makes no logic And don't try to make an excuse, because I understand how things are going (and know the truth behind it) and sometimes I might do the same thing :) But for real, do easier and older...