Primos Cafe — Restaurant in Madison

Went Wednesday night with my sister and our kids. The cashier acted as if she couldn't be bothered to take our orders. When I asked her about the vegetable of the day (because it was listed as a side choice on the menu) she pointed to a sign behind her with about 10-12 items and said nothing. I said "So which is the vegetable of the day?" and again she said nothing. My sister spoke up and said "So are you saying she can chose any of those?" Finally she nodded yes. It was like she couldn't be bothered to answer. I ordered fish tacos but instead was brought shrimp. At that point I wasn't going to wait for it to be straightened out. Part of my sister's order was wrong too and she had a similar ordering experience. At the end of our meal I went to the counter and told one of the other cashiers that my kids didn't get their cookies for their kids meals. She told me it was because we were supposed to pick it out from the bakery. It would be nice if they would tell people like me who aren't familiar with that restaurant. The food was fine but the service was lacking. I would expect better after paying almost $30 for shrimp tacos and...

Great looking store. Building and grounds look excellent. The inside was nice. You pay at the counter when you order your food. There was food under a lot of tables and several staff standing around chatting. The service level was the same as a McDonalds, except they asked for a tip. Handed us cups to fill our own drinks. Took a long time to make the food.

I ordered sausage and an omelet. The sausage patty was overcooked. The omelet was eggs w maybe a little cheese folded over. A few slices of mushroom and some greens tucked in one side. My hash browns were cooked perfectly. My wife's were burned. Her bacon was cold, and half of it was hard and dry

My food didn't taste good, except for my hashbrowns. Toast was served with nothing to put on it except for butter.

No one checked on us while we ate. I became sorry I tipped the staff. They need a new cook imo.

Now, at a hotel nearby and my wife believes she has diarrhea from eating there.

Was our first and last time at this store.

I like to give high reviews when I can. This 2 star review reflects our real experience at this...

This was my first time eating at this Resturant. It was opened to serving people inside, following the guidelines established for safety to prevent the spread of Covid-19. It was great for social distancing and enjoying a meal. A friend and I sat in a step up side booth, where the visibility to the area outside was very good. The eating area also had tables and chairs, which some were left open for the correct social distancing . It was a Wednesday, and they had blue plate specials. There was a choice if meatloaf or chicken pot pie, in addition to 3 sides. It was a tremendous amount of food, which was a a bit pricey for lunch. But, you drink and refills were included. With a tip ,it was $31. Maybe, I'm cheap and I did leave a $4 tip, Anyway, the food was very good and generous portions. They had large slices of cake , several varieties and abundance of all. It was about another $4 or so. So, I passed on it. The employees were polite and friendly in their service. If you are wanting a very nice home style Meal, this is your...