Subway — Restaurant in Madison

We have had great experience with our visits here until now.We ordered 3 different sandwiches, 2 were good. The tuna 1 though was bad,they tried to cover it up by slathering my sandwich in mustard and mayo( ugh).I had taken 2 bits realizing that the tuna tasted off.I decided to take it back to let them know (not expecting anything). By the time I was there letting them know that the tuna was going bad I was about to throw up. I ran outside so as to not throw up on the floor. When I came back I apologized for throwing up and again repeated the tuna was bad.I was told that it was my fault for getting sick because of the mustard and mayo, as well as that no one else complained. I was offered a different sandwich which I declined as to now feeling sick from the tuna. The manager was not nice or sympathetic or willing to accept that the tuna had gone bad.We will not go back because of the managers treatment of...

I would recommend the one in Hanover. I attempted to get a sandwich. Owner was standing over employees watching them do their job but the toppings were just piled in the middle of the sandwich. Not spread out. So the sandwich wouldn’t close and the sauce ended up on the paper it was folded in. When I mentioned that it didn’t even look eatable the girl who made the sandwich laughed and the guy ringing me up offered me a fork. It really gave me anxiety to think I was paying for that so I told them I couldn’t take it. The owner didn’t bother to think anything of it until I was refusing to take the food. As far as the atmosphere the employees looked and moved as if they were miserable and the owner was busy on his phone or watching over their shoulders. Idk what good watching them did because they were still putting our bad...

Awful service. The employees are rude. VERY rude! When we order 2 different sandwiches, and I said a specific cheese for one of them, and he decided to start putting it on both, we stopped him. He got very upset and became rude. Also, he got rude when we’d ask him to repeat himself when we couldn’t understand him. Then the two employees stood there talking crap about us in a different language, thinking we’d not understand. I will never go there again just solely based on the service. The employees standing there rolling their eyes and giving dirty looks is just unacceptable- and it all started with the man just not wanting to put cheese back and get a different kind for a...