More Than Pasta — Restaurant in Maine Township

Possibly the worst pasta I have had. I mean, reading from the reviews, I was excited to try, but the taste and service were very subpar.

First, this is like Chipotle style, where you choose your noodles, sauce, and protein, and they cook it for you. When I asked what people usually get with risotto, the guy at the front was very reluctant,he is like, "You choose any sauce from basic or house." Like you couldn't give a popular combination?

I read reviews about homemade meatball, so I ordered these extra and am very disappointed. Maybe it's supposed to be different, but Im use to soft and tender meatballs. These were really chewy, a bit hard. Very meatty flavor, nothing else.

Overall, this place has no identity...what I mean is, this build Your own pasta concept doesnt really work for me. There are pasta that just goes well together, as simple as spaghetti with meatball, fettuccine with cream sauce, linguine with clam or rigatoni with vodka sauce etc... They should just sell what they are good at, with actual dish name.

It's like paying premium for Chipotle. With this price tag I paid, I could have gotten actual pasta dish from any...

I don’t usually leave negative reviews, but this experience was too unacceptable to ignore. I was served undercooked pasta. Not “al dente,” just plain uncooked. It was hard, chewy, and clearly hadn’t spent enough time in boiling water.

When I tried to politely bring this up, the owner was incredibly disrespectful. Not only was there no apology, but his attitude was condescending and dismissive. Sadly, it seems this is his usual behavior. Just look at how he replies to other reviews. It’s a pattern. The same rude tone and unwillingness to accept feedback, consistently defensive and dismissive of any criticism. It’s honestly embarrassing. It’s clear that customer service is not a priority here.

After checking the reviews more closely I noticed I’m not the only one complaining about uncooked food several others mentioned the same issue, so it’s clearly not a one-off mistake it’s a recurring problem they are unwilling to change.

Plenty of great restaurants around that actually care about food quality and how they treat people…this is not...

This place has the best pasta I have ever had! More Than Pasta is such a really great place to go for a pasta and delicious quality food. Their spot is perfect for dates, birthdays, meetings, and bonding. Also great place to bring your family and friends to spend some quality time. This place never disappoints. They will give their best to satisfy your cravings and make your experience better. Their staff is kind, friendly, attentive, decent, and professional. They really care to all of their customers. They are always willing to give the things that the customers need from their kitchen like extra napkins, cutlery, water, condiments, and others. They are very responsible. Everyone here is working so fast. Also they are really fun to be with. Very personable staff. I highly recommend this spot! It is simple but superb. I will definitely go back for more. Will explore their menu and try other food. Thank you for an awesome service! Also thank you for unforgettable experience! Thank you! Keep it...