It is hard to believe that this place is still in business given the particularly rude behavior of the manager, a tall, blonde woman who appears to be in her 60s. I noticed already while waiting in line how rude she was to her staff. Talking about her staff, I will not criticize the robotic way they work as it is obvious that the young employees are performing under a lot of stress and fear to lose their job.
Here is what happened this morning. The previous day I ordered a couple of bagels. They were good. This morning I stopped by and did not see the bagels I had the previous day. They had about the same wrapped in croissants. I asked the young girl serving customers if she could asked the kitchen if they were preparing the same type of bagels than previous day. She told me that they had croissants. I said I understand but could she ask if they would also prepare bagels and eggs. The employee did not even dare go to the kitchen, which was 6 feet away and open. I could see the cooks. The manager came to give orders to the employees serving customers. She was border line polite, or rather, rude to them. More so in front of the customers. I asked her if bagels were on the breakfast menu to go. She dismissed my request in the most extreme impolite way by pointing her agitated finger toward me to showcase where the croissants were displayed. I asked her to be more polite. She told me that I had cut in front of everyone. As far as I am concerned, asking the manager who is not serving anyone, is not cutting the line. Had I done so, there would have been at least one of the 7 people waiting to be served tell me to go back and wait. I told the manager to calm down because she started yelling at me and that her behavior was inappropriate . She threatened to call the police as I was already leaving the place anyways, never to come back again as one can imagine. I feel sorry for the employees who are treated like they are sub human. When an employee is afraid to ask something very basic to the kitchen, one can only question what type of management...
Read moreSchat's Schat's! Schat's! Everybody Schat's! This is pretty much the consensus regarding what to do when in Mammoth and who am I to break tradition. I thought I was super trendy and knew about this secret place but I was wrong. On the last day of our Snowboarding trip I asked the group if we should grab breakfast before heading out and I was ready to recommend Schat's but before I had the chance my friend said I order 2 pies yesterday we are going to Schat's. So don't argue just roll with it.
Major fail on my part. This review is for sandwiches only. I went in for breakfast or lunch but ended getting a half soup and half sandwich. The soup was okay. I guess you can't have good clam chowder everywhere and the free cookie was hard. But man that was a huge sandwich! I think half sandwich is a joke. The joke is you can only finish half of it. I ordered a roast beef with everything plus avocado and I ate the whole thing but I didn't leave room for dessert. Sad face but at least the sandwich was great. Easily one of the top sandwiches I have had from a deli. Seeing a fresh sourdough go in to the bread cutting machine is a beautiful thing. It's just too bad the calm chowder was just okay. Maybe I will go with the beef veggie next time.
I got in line for pastries and an oj but I gave up after a few minutes. I wanted to beat the snow storm and didn't want my group to wait. I didn't feel like waiting for 1 or 2 items in a long slow moving line. I don't have a big sweet tooth and I convinced myself I didn't need a big éclair or cream puff. It doesn't fit in my goal to get fit and that it might not taste great taking it togo and eating it 6 hours later. So good bye pastries I was concurred by the half sandwich. I did sneak a small bite of a friend's bear claw and it was bomb.
I highly recommend going here. Next time I will allow more time in the schedule to browse and try something. I'm not sure if they give sample but that would be nice. I will be sure to order a pie at least a day in advance. Mmmm pie. I will...
Read moreI used to look forward to coming here every time I went skiing. I would probably spend $50-100 each trip on their baked goods. No more. My last experience was terrible. I picked up an egg sandwich and waited in line to pay for it and buy other items. While I was in line I heard that they were cooking new sandwiches. The one I picked up was pretty old and stale so I put it back and ordered three new sandwiches. The lady at the counter (Carina) was very nasty and said she had to charge me for the sandwich I picked up and put back. I told her that I did not want to buy it, since it was kind of old and I just ordered three fresh ones. She insisted I pay for it, even though I did not want it. I thought it was petty to try to extort another $6.25 from me after I just ordered $40 worth or baked goods, but I agreed to pay for the sandwich since the woman seemed very aggressive. After paid and I looked in my bags, I saw that the sandwich I was forced to buy was not even in the bags. I went back to the counter and the lady told me she threw the sandwich away since it seemed I did not want it. So Carina charged me for a sandwich that I did not want and then threw it away instead of giving it to me. So essentially I was charged for something that they did not give me. Carina refused to refund the money for the sandwich and became even more aggressive. Eventually one of the other more rational employees refunded me. It is so sad that a business like this hurts its business by hiring such bad employees. This business has lost my business forever and has an additional bad yelp review all over a $6.25 sandwich that I was ultimately...
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