Wow how did I not read the reviews before coming here. First off this place doesn't even know how to make a proprer smash patty its grey with no color. The fries are definitely double dipped, stale not seasoned and overly salted usually seasoned fries have more than salt, you cant fool a fellow line cook that knows how some cooks are theyre dreadful. The house sauce is off they use kraft ranch packages instead of house made. The only good thing about my meal was the martins potato bun. Dont waste your time here if you want a proper smashburger. This place is almost disrespectful for being in such a great place like mammoth and cant provide quality smashburgers and fries. id rather go to carls jr than this place you can also sense the attitude from the kitchen almost as if they're the bosses and are gonna do it their own way of cutting corners to make their lives easy while we over pay for a TRASH burger! Im sure the owner doesn't actually care thats why things are they way they are. Sorry for the harshness but food needs to be done right there's 0 excuse. A burger place that doesn't even have 4 stars should...
Read more"I had been eager to try Patty Shack, but unfortunately, my experience was marred by a significant lack of communication. Despite repeated attempts to reach out via phone calls, I was unable to get through to the restaurant to inquire about reservations or menu options.
As a customer, clear communication is essential for a positive dining experience. Regrettably, the inability to connect with the restaurant beforehand left me feeling frustrated and disappointed. It's unfortunate because I had heard positive things about the food and ambiance.
I hope that Patty "Slackers!" takes this feedback constructively and considers improving their communication channels in the future. Clear and prompt responses to customer inquiries can greatly enhance the overall dining experience.
While I cannot speak to the quality of the food or service directly, the lack of communication alone has left me hesitant to try or recommend Patty "Slack!" to others. Hopefully, this issue can be addressed, and future customers won't encounter the same...
Read moreThis burger is better than burgers. I think this is the best burger I have had in mammoth. I got the classic which is a double smash burger and it was really good; juicy, nice balance of toppings, not too much sauce, very balanced.
I also got the "loaded tots" and those left a little to be desired. I think the cheese really needs to be broiled and melted on the tots and maybe some sauce added. I did ask them for ranch and they gave me a packet which made the loaded tots way better! I think the tots have potential but they are what brought the review down to 4 stars.
We also met the general manager and him and all the other staff were...
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