I don't leave reviews but after my ONE AND ONLY EXPERIENCE WITH THIS RESTAURANT, I WILL NEVER EAT THERE AGAIN!!!! It all started when we decided to go to Hardee's. We're new to the area, I have had Hardee's before and liked their food, my family never had it before. We chose this restaurant because it has a 4.1 rating. We arrive to find the woman at the counter arguing with a lady who had brought her pet in, in a doggie stroller. Rightly so since pets don't belong in a food establishment. That wasn't a big deal. Then some customers who had been seated since 5-10 mins before we arrived, we saw them walking in while we were at the intersection, we're starting to walk to the counter and complain about their food. The father stated his food was sitting there getting and it's been 20 mins. We were one of three orders in there. It was dead Then the same counter girl who had been arguing with the pet lady, proceeds to grab all the food and drinks, and then dumps got coffee and drinks all over them!!! Finally we get our food which seemed right for the most part. I ordered a meal that was supposed to get a large onion ring, I got a medium, but at that point, I was not fighting for it. I get us home, we tear into our food and all seems to be good as far as quality. I thought wrong because about 3 bites into my sandwich I found a sizeable piece of plastic wrap in my mouth! I WILL NEVER EAT HERE AGAIN! MAY NOT EAT AT A HARDEE'S AGAIN THANKS TO THIS EXPERIENCE! To think we chose this one and drove 15 mins to go to the 4.1 rated restaurant versus the 3.9. Otherwise the food wasn't terrible but I hate to think what else I ate that shouldn't have been in there. Smfh. And the one star rating isn't even deserved, only because...
Read moreI go to this hardees almost every other day for breakfast. And compared to the other "fast food" in the area they are actually rather fast at getting your food ready and its never to long of a wait weather you go inside or go through the drive-thru. The employees are awesome they did mess up my food one time and though there was complications with the other manager doing his job (hes the only one i dislike there, hes a tall African American man who appears to be in his late 40s and he is a manager) the other two manager's i dealt with one who name started with a A and she is a shorter younger lady im not sure of her ethnicity but she has beautiful long black hair and an older white woman with shoulder length blonde hair were absolutely wonderful and resolved the issue as soon as they were able to. I love this hardees and all the employees minus the man whom i do not know how or why he is in management he has a AWFUL attitude and is not friendly. I was a manager at Dominos Pizza for two years and i would NEVER EVER hire or keep on someone as rude, ignorant, and for lack of a better words an a** such as him! Ps. The only reason i mentioned their ethnicities was to describe them so that you could know whom i was speaking of. Also that was just one of the reasons i dislike(actually loath) the man manager. Multiple times he has been a d* head and as rude as i have ever seen any man who is in charge of an establishment. He is the sole reason i am giving this hardees a 4 star instead of a 5star. Keep up the great work guys! And thank you all for making my food with such care, quickness, and accuracy! I truly...
Read moreMy order was to go consisting of two-1/2lb. Frisco Burgers and a 10-piece Chicken Tenders.
After getting my food I drove home about 2-miles which is about a 5-minute drive with traffic. Upon arrival I immediately took the food out of the bag to eat.
The hot Chicken Tenders were put in a Styrofoam box at Hardees by staff and I guess from the steam the Styrofoam box created a lot of water because the Styrofoam box was wet, dripping water from the box and the Chicken Tenders breading was falling off from the entire chicken and very wet, soggy to the touch. The Chicken Tenders did not taste very good either probably due to the steam created by the Styrofoam box.
Maybe putting the Chicken Tenders in a cardboard to-go box would be a much better idea; something like the Frisco Burger is put in to go. All three items were put into a plastic transport bag by staff to carry out of the store.
The water/steam created from the Chicken Tenders being placed into the Styrofoam box also made both Frisco Burgers soggy and they did not taste fresh like when eaten inside the restaurant either.
Both my wife and myself said it was something to eat but that’s about it and we threw away about one-half of what we ordered away as it did not taste all that good due to the packaging of the Chicken Strips and I am sure this is what...
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