I had such high hopes for this. I'm from England and love having high tea so when our original plans fell through and we were able to get a reservation and they said they could accommodate my gluten free diet I was delighted. The castle is beautiful and the tea room is adorable. I loved the tea selections and the teapots. Unfortunately when our tea service started the food was less than good. The gluten free scone was dry and like sawdust. The fruit cup looked stale, the strawberries were already turning mushy and the blueberries looked like they had been frozen. The sandwiches were even worse, the gluten free bread was awful, dry and hard. One was an inedible piece of beef which was just gristle, the other was chicken salad. The chicken soup shot was weird and salty. I have to add I have never had soup at high tea so maybe it just threw me off. The dessert tray was better and the chocolate was really good, but everything was so sweet. The service was pleasant but my husband was ignored and the lady only really explained the menu to me. For the price, I left extremely...
Read moreThe atmosphere, the service, and the tea was very nice. However, when I called to see if the Parlour had any gluten and dairy free items, they told me that my allergies could be accommodated so I completed my over the phone reservation. When I arrived for the tea, they told me that they were not aware of any allergies and that this needed to be ordered in advance. With some juggling, they were able to accommodate my allergies. To my great surprise, I was charged an additional dietary allergy fee of $14.00. My issue is that the reservationist, never asked if there were any dietary needs nor was I informed that there would an additional charge. My other issue, is that the food was just mediocre. The deserts and cold soup were overly sweet. The tea package and the additional fee were greatly overpriced! I would not recommend this place unless the menu changes and the reservationists were better trained. This Parlour has such great...
Read moreWe’ve been to tea at both castles. The food at this one was much better and the tea pots were nicer too. This tea menu offers a much wider variety of teas to choose from, and the ones we chose actually tasted like the flavor we selected. At this tea service, they bring each course out to you instead of all at once on a tier. It makes it feel a tiny bit rushed, even though they aren’t rushing you. If you have to select one tea service while you’re in town, I’d go with this one if you like tea. The other one is more for people who want to look at the castle and have lunch.
The driveway leading into the parking lot is narrow, one car wide and people coming the other way fly down down it with reckless abandon, so...
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