The Hemp Store — Local services in Manitou Springs

I went here a few months ago with my family. It was the second time I attempted shopping here. The lady who works there is a downright miserable person. She puts you down, thinks talking to your family means you're spreading hate in her store, and asked someone close to me why she existed. By the register there are hundreds of stickers to look through, I was minding my own business while stickers against a certain party were there. My family member started talking to me about the stickers and she told her that she could leave the store. As soon as the employee mumbled, under her breath, that my family member shouldn't exist. I left immediately. So, I couldn't hear her yelling, I closed her door. The door got caught on the carpet and made a medium sound. She chased us out of the store, taping us, while we told her how she shouldn't be working with the public, if she was so cold-hearted. It's no wonder why there's never any customers in this establishment. Never, ever again will I go here. I also let everyone I know to never go...

If I could offer some valuable feedback to improve the customer experience, I noticed that the scent of your store was quite overwhelming, reminiscent of cat litter. This detracted from an otherwise pleasant visit. One suggestion could be to implement regular cleaning routines to ensure the store is kept fresh and odor-free. Additionally, using odor-absorbing products or air purifiers could help neutralize any lingering smells. Investing in scented products or natural air fresheners could also contribute to creating a more inviting atmosphere for customers. Addressing the source of the odor, if it's coming from a specific area, and ensuring proper ventilation could further enhance the overall ambiance of the store. These small adjustments could greatly improve the customer experience and make your store even...

THIS PLACE IS A JOKE. I visited Manitou last year for the first time. The whole town was very groovy and everyone treated my lady and I very nicely. That all stopped when we entered this joke of a store. The older unhappy lady that worked there is clueless on how to run a business and how to provide good customer service. I asked her if they had any hemp grassroots hats and she said grassroots doesnt make hemp hats. I said yes they do and i own a few. She looked angry that I proved her wrong. We then entered there so called head shop. They had a total of 11 pipes. The display case didnt even have a light on it so I couldn't see the little amount of stuff they had. WHAT A...